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Customer insights are your key to thriving in today’s competitive business world. Learn the art of gathering, analyzing, and applying those insights.

Learn how to conduct a competitor analysis to anticipate competitive moves and improve products and services for an industry advantage.

Learn how to optimize call handling processes, leverage technology solutions, and empower your team to thrive and deliver exceptional customer service.

Discover key strategies to improve customer experience in home services. Learn about customer-centric approaches, technology tools, and innovative strategies.

Leading healthcare providers use PreSense to create seamless patient experiences. Learn how it can help you drive more new appointments and build loyalty.

New data report reveals how sales and marketing team alignment at B2C brands impacts the buying journey and revenue growth. Get the report.

Home services and construction businesses lose millions of dollars a year because of missed sales calls. Learn how unanswered calls are costing you customers.

Explore effective strategies for optimizing the digital customer journey, common digital touchpoints, challenges in CAC, and the crucial role of technologies.

With so much change happening in the telecom sector, it can be challenging for marketers to keep up. Learn 10 trends that can help you shape your strategy.

Learn the insurance marketing trends you should be responding to as you create your strategy for 2024 and beyond.

The automotive industry is rapidly evolving in 2024. Here are 10 trends you need to know to keep up with the competition.

Learn why B2C brands are turning to revenue execution platforms to unify marketing, sales, and commerce teams to drive greater revenue growth.

Learn how market-leading consumer brands are using revenue execution platforms to achieve higher levels of profitable growth.

Discover the essential strategies and tactics to align your sales and marketing teams seamlessly, including industry insights, common pitfalls, and tips.

Learn how marketers are using AI-derived phone call summaries to get insights into customer conversations from phone calls to businesses to drive more conversio

Discover the ins and outs of Black Box AI technology, its applications, benefits, real-world examples, and potential impacts on security and privacy.

It can feel challenging to navigate the market for revenue execution platforms, as the category is just emerging. Learn the essential features to look for.

Discover actionable tips and best practices for enhancing lead quality to maximize your return on investment (ROI) and convert leads.

Learn how to design a seamless omnichannel customer experience that delights at every touchpoint with top strategies and best practices.

Learn why Invoca is the best conversation intelligence software. Invoca was named a Leader in the 2024 Opus Research Conversation Intelligence Report.

Learn how new HHS guidance about the use of online tracking technologies impacts HIPAA compliance for healthcare marketers.

Discover the steps to craft an effective healthcare marketing strategy with our step-by-step guide, and delve into best practices to elevate your strategy.

Explore innovative hospital marketing strategies from understanding patient demographics to digital marketing, technology integration, and community engagement.