Derek Andersen
Senior Content & SEO Specialist
Conversation Intelligence
How to Increase Your Profitability with Conversation Intelligence
Learn what conversation intelligence is, how leading brands use it, and it can help you increase your profitability in an uncertain economic landscape.
Conversation Intelligence
How Franchises Can Convert More Callers to Customers
Learn how your franchise can use conversation intelligence to standardize the phone call experience across every location and increase call conversion rates.
Healthcare
5 Mistakes that Are Harming Your Healthcare Appointment Conversion Rate
Today's patients demand convenience from healthcare providers. Learn how you can deliver seamless experiences that improve your appointment conversion rate.
Paid Search
Google Marketing Live 2022 Key Takeaways
On May 24th, marketers from around the world tuned in for Google Marketing Live. Learn what Google announced and the top tips marketing leaders shared.
Conversation Intelligence
5 Criteria for Successful Automotive Sales and Service Call Scoring
Learn our top five criteria for a successful automotive sales and service call, and how you can use conversation intelligence to automate call scoring.
Healthcare
How to Personalize the Patient Journey with Conversation Intelligence
Leading healthcare providers use conversation intelligence. Learn how it helps them create personalized experiences that fuel patient acquisition and retention.
Call Tracking
The Ultimate List of Call Tracking and Conversation Intelligence Statistics for 2022
Get the latest call tracking and conversation intelligence statistics. Learn how tapping into insights from phone conversations can help you drive more revenue.
Healthcare
Alleviate Healthcare Staffing Shortages with More Efficient Contact Centers
Many healthcare contact centers are currently strained due to staffing shortages. Learn how Invoca helps leading healthcare providers do more with less.
Conversation Intelligence
4 Steps for Sales Leaders to Boost Close Rates With Conversation Intelligence
Want to boost your call center sales team's performance? Get step-by-step instructions for how you can use conversation intelligence to increase close rates.
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