Owen Ray

Learn how healthcare marketers and call center managers are using conversation intelligence to increase patient acquisition and improve patient experiences.

Invoca Summit 2021 is the best and only conversation intelligence conference. Register for free to join thousands of marketing & sales leaders at Invoca Summit.

Learn how marketers use first-party data for customer acquisition, campaign optimization, & better customer experiences with conversation intelligence software.

Most financial services consumers start their journey with search and convert by calling. Delivering a frictionless call experience is critical. Learn more.

There are dozens of ways to use interactive voice response (IVR) to generate leads, revenue, improve customer support, increase efficiency, and cut costs.

The latest news and tactics that marketers can employ in a world without browser cookies in part two of our series on the end of tracking cookies.

What is call tracking? How does call tracking work? Why should I use call tracking? Learn answers to these common questions and more.

Ready to plan your next marketing campaign? Here are 10 advertising questions you should always ask to ensure your campaign is successful.

Learn how insurance marketers are using Facebook ads to start more phone conversations, acquire more new customers, and boost their marketing ROI.