AI

Learn how you can drive more revenue from the contact center and provide superior customer service with AI in the contact center.

Learn how artificial intelligence can deliver smarter customer insights, resulting in more effective search, social, and display ad campaigns.

Gain new marketing and customer insights by utilizing AI in your automotive digital advertising strategy.

Learn how to use call tracking data to optimize marketing campaigns for higher-quality calls.

Conversational analytics is a powerful source of first-party data. Learn how marketers are capturing this data from phone calls and using it to boost revenue.

Marketers are using AI to build customer profiles, resulting in precise ad targeting and customization. This customization drives ROI and loyalty.

Artificial Intelligence (AI) and data science has a unique and sometimes confusing nomenclature. Here’s an AI term glossary to define the most common AI terms. 

AI is improving customer service experiences and reshaping how businesses implement customer service processes across their organization. Learn more.

Learn how to use Invoca conversation intelligence software to get data from customer conversations to improve the experience on your website.