artificial intelligence

Drive transformative revenue growth with Signal AI conversation intelligence

Unlock game-changing marketing, sales, and CX insights from every conversation with Signal AI to make your ROAS, call conversions, and reputation soar.

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What’s attractive about Invoca’s call tracking is the AI — it shows us not just how many calls our marketing campaigns drove, but how many of those calls led to booked appointments. On top of that, it was easy for us to train the AI signals and we were able to derive value from it quickly.

David Chase, Director of Digital Marketing & Consumer Engagement, Nemours Children’s Health

Supercharge Your Conversions and Credibility

Crush your revenue goals – and prove it – with AI that’s incredibly easy for digital marketing, sales, and contact center teams to use.

Get the Right AI for the Right Insight

Unlock hundreds of insights from every conversation in real time and analyze thousands of calls at once with a mix of best-in-class AI.

Trusted, Transparent, and Secure

Get all the benefits of trustworthy AI backed by enterprise-grade data security, privacy, and compliance – no black boxes, no compromises.

Make your marketing conversions and ROAS skyrocket with custom AI insights

Transform the value of your search and digital marketing with Signal AI Studio. Powered by patented machine learning, it’s incredibly fast and easy to create AI models trained on your business’s calls that capture the intent, product/service interest, and conversion outcome of every conversation. Get game-changing data to power value-based bidding, optimize conversions and ROAS, and prove your full value to the business.

Learn more about Signal AI Studio

Agent call scoring and coaching — supercharged with AI

Signal AI analyzes 100% of calls to identify the specific agent and score their performance for your exact KPIs. Understand what tactics help and hurt call outcomes. Track caller and agent sentiment throughout every call. Improve conversion rates by coaching agents in the exact areas they need to improve.

Learn about quality assurance automation

Agent call scoring and coaching, supercharged with AI

Learn new and unexpected insights from thousands of calls at once

Signal AI’s unsupervised machine learning analyzes every conversation to surface new insights you weren’t actively looking for. Uncover trends, topics, and issues occurring on calls to improve digital marketing, customer experiences, and conversion rates.

Learn more about Signal AI Discovery

Get the power of generative AI inside Invoca

View GPT-generated summaries of phone conversations for easy review. Interact with a GPT-powered assistant to get answers, suggestions, and content from calls to improve campaign and website messaging, agent coaching, and phone lead follow ups.

Tap into a goldmine of insights with best-in-class transcripts

Get a searchable database of every call transcribed with best-in-class accuracy by generative AI. Review transcripts for unique insights into your consumers, products, competitors, call experiences, and more.

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Automate the best actions and outcomes from AI data

Real-Time Data Activation

Activate AI call data across hundreds of platforms to optimize bidding, retarget callers, and enrich CRMs and CDPs.

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AI-Powered Smart Alerts

Get notified when the moments you care about occur on calls so you can take immediate action to improve results.

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Enterprise-Grade Data Protection

Invoca protects your data with the highest security, privacy, redaction, and compliance.

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Invoca named a Leader In the Forrester Wave Report

Invoca is one of the few established conversation intelligence vendors that can legitimately claim AI capabilities.

The Forrester Wave™: Conversation Intelligence: Sales And Marketing, Q4 2021 report

Uncover and activate insights from every conversation

eBook

Invoca Artificial Intelligence: Customer Wins and Results

Learn what’s driving high-value leads to call, how they convert, improve contact center performance, and much more.

Blog

Signal AI Unlocks a New Era in Conversation Intelligence

Learn how Signal AI transforms how digital marketing and contact center teams acquire customers

Case Study

Using AI to Boost Marketing and Sales Performance

Windstream realized ambitious sales and marketing goals by optimizing its media mix and improving close rates.

What is artificial intelligence?

Artificial intelligence, or AI, is a branch of computer science concerned with programming machines to think like humans and mimic their actions. AI systems typically imitate some of the following behaviors associated with human intelligence: learning, planning, problem-solving, knowledge representation, perception, and/or creativity.