Go With the AI-Powered Conversation Intelligence Leader

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Pro

Get started with AI-powered conversation intelligence

Includes:

6,000 60,000 annual local or toll-free numbers
5 Signals

Includes:

Record inbound calls
Dynamic number insertion
Rule-based call classification
Offline conversion & revenue import
Unanswered call and voicemail detection
Standard digital data capture
No-code IVR builder
Smart alerts
Commenting & user tagging
Call fraud & robodialer protection
Enterprise-grade security & compliance
Google Ads integration
Facebook integration
Google Analytics integration
Hubspot integration
Slack integration
Microsoft Advertising integration
White glove onboarding
Core support

Enterprise

Go big with the richest analytics and enterprise-grade features

Includes:

12,000 120,000 annual local or toll-free numbers
50 Signals

Everything from Pro:

Custom digital data data capture
Search Ads 360 integration
Google Campaign Manager integration
Skai (Kenshoo) integration
Marin Software integration
Adobe Advertising Cloud integration
Advanced IVR features
Advanced report access
SAML single sign-on user authentication
Sandbox demo environment

Elite

Orchestrate seamless online and offline buying experiences

Includes:

18,000 250,000 annual local or toll-free numbers
100 Signals

Everything from Enterprise:

Dynamic, data-driven call routing
SIP integration
Affiliate marketing feature suite
Blacklist Alliance integration
Adobe Experience Cloud integration
Five9 integration
NICE inContact integration
Avaya integration

Experience Editions for Contact Centers & CX

No marketing use case? No problem. Special packaging is now available for businesses focused on improving contact center CX and conversion rates which includes:

Reporting for agent scoring on call handling and conversions
Transcripts for calls to and from your contact centers
Data and insights to improve agent coaching sessions
IVR and call routing technology to enhance caller experience
Smart alerts to notify you when important events occur on calls

Performance Professional

Drive and monetize high-value calls with enterprise-grade features and reliability

Includes:

6,000 annual local or toll-free numbers
5 Signals

Includes:

Record inbound calls
Dynamic number insertion
Rule-based call classification
Offline conversion & revenue import
Standard digital data capture
No-code IVR builder
Pre-transfer webhooks
Post-call webhooks
Campaign syndication and bundling
Payout assignment for qualified calls & conversions
Unlimited API calls
Google Ads integration
Slack integration
Google Analytics integration
Call fraud & robodialer protection
Enterprise-grade security & compliance
White glove onboarding
Core support

Performance Enterprise

Take your pay-per-call program to the next level with real-time routing and best-in-class reporting

Includes:

12,000 annual local or toll-free numbers
50 Signals

Everything from Performance Professional:

Custom digital data data capture
Dynamic call routing
Real-time routing webhooks
Call whisper
Blacklist Alliance integration
Facebook Ads integration
Microsoft Ads integration
Hubspot integration

Enhance your Invoca platform with add-ons

Conversation Intelligence

Get real-time insight into customer behavior and revenue performance with Invoca’s industry-leading AI-powered conversation intelligence.

Signal AI
Signal Discovery
Transcription
PCI-DSS auto-redaction
Keyword spotting

Quality Assurance & Agent Coaching

Improve close rates and reduce compliance risk by enhancing your QA process through automation.

Automated QA and scorecards
Agent Voice ID
Agent coaching

Integrations

Turn conversation data into automated actions with Invoca’s extensive integration library, APIs, and webhooks.

... and dozens more

The results with Invoca have been phenomenal, to say the least. The benefits are constantly compounding with such minimal lift for the returns . . . There’s nothing I’ve used that’s improved my return on ad spend so quickly, so efficiently, and so quantifiably.

Charlie Farrell, Sr. Manager of Search Engine Marketing

From Implementation to ROI, We’re Here For You

Customers come first at Invoca. You’ll have the right team and strategy to succeed with our best-in-class customer onboarding, support, and help documentation.