Telecommunications
See how telecom companies use call tracking and conversational analytics to optimize marketing and create better customer experiences.
What the 2021 STIR/SHAKEN Deadline Means for Call Fraud Prevention
Telecoms must now implement STIR/SHAKEN protocols to stop robocalls and call fraud. Here’s how Invoca is helping stop call fraud and toll-free traffic pumping.
See How Viasat Increased its Conversion Rate 74% with Conversation Intelligence
Learn how satellite broadband provider Viasat uses conversation intelligence software to increase conversion rates and make its call center more efficient.
How Conversation Intelligence Drives Digital Transformation for Telcos
Conversation Intelligence is reshaping how Telcos are adapting to digitization. Here's how this technology provides an edge in the new customer-centric world.
How Windstream Uses Invoca to Exceed Subscriber Goals & Reduce CPA
Learn how Windstream Communications uses Invoca conversation intelligence software to exceed subscriber goals and reduce customer acquisition costs.
Video: How Viasat Uses Invoca to Manage High Call Volume Without Sacrificing Revenue
See how broadband provider Viasat uses conversational analytics to adapt to changing customer behavior, grow revenue, and provide a great customer experience.
See Why These Marketers Use Call Tracking and Conversational Analytics
Seven marketers describe how they use call tracking and conversational analytics software to optimize their marketing efforts. Learn more.
How Invoca is Fighting Call Fraud and Robocalls in 2020
Robocalls, toll-free pumping, & call fraud cost businesses and consumers billions & kill call center productivity. Here's how Invoca is fighting call fraud.
Videos
What Can You Do with Invoca Conversation Intelligence?
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How Invoca Signal Discovery Works
2:53
min
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Our customers talk about the value of Invoca
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How VITAS Healthcare uses Invoca
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min
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