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Learn how satellite broadband provider Viasat uses conversation intelligence software to increase conversion rates and make its call center more efficient.
How Conversation Intelligence Drives Digital Transformation for Telcos
Conversation Intelligence is reshaping how Telcos are adapting to digitization. Here's how this technology provides an edge in the new customer-centric world.
How Windstream Uses Invoca to Exceed Subscriber Goals & Reduce CPA
Learn how Windstream Communications uses Invoca conversation intelligence software to exceed subscriber goals and reduce customer acquisition costs.
Video: How Viasat Uses Invoca to Manage High Call Volume Without Sacrificing Revenue
See how broadband provider Viasat uses conversational analytics to adapt to changing customer behavior, grow revenue, and provide a great customer experience.
See Why These Marketers Use Call Tracking and Conversational Analytics
Seven marketers describe how they use call tracking and conversational analytics software to optimize their marketing efforts. Learn more.
How Invoca is Fighting Call Fraud and Robocalls in 2020
Robocalls, toll-free pumping, & call fraud cost businesses and consumers billions & kill call center productivity. Here's how Invoca is fighting call fraud.
How Dish Network Uses Automation to Drive Growth
Dish Network’s CMO describes how they use technology to make real-time decisions to improve campaign results and drive higher conversion rates.
How Frontier Communications Drives Authentic Customer Engagement
Frontier Communications uses inbound customer call data to strategically build relationships with its customers, which is critical.