Telecommunications
See how telecom companies use call tracking and conversational analytics to optimize marketing and create better customer experiences.
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How Conversation Intelligence Drives Digital Transformation for Telcos
Conversation Intelligence is reshaping how Telcos are adapting to digitization. Here's how this technology provides an edge in the new customer-centric world.
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How to Optimize Digital Marketing Campaigns with Call Tracking and Analytics in 4 Steps
Learn how to use call tracking data to optimize marketing campaigns for higher-quality calls.
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What the 2021 STIR/SHAKEN Deadline Means for Call Fraud Prevention
Telecoms must now implement STIR/SHAKEN protocols to stop robocalls and call fraud. Here’s how Invoca is helping stop call fraud and toll-free traffic pumping.
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See How Viasat Increased its Conversion Rate 74% with Conversation Intelligence
Learn how satellite broadband provider Viasat uses conversation intelligence software to increase conversion rates and make its call center more efficient.
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How Windstream Uses Invoca to Exceed Subscriber Goals & Reduce CPA
Learn how Windstream Communications uses Invoca conversation intelligence software to exceed subscriber goals and reduce customer acquisition costs.
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See Why These Marketers Use Call Tracking and Conversational Analytics
Seven marketers describe how they use call tracking and conversational analytics software to optimize their marketing efforts. Learn more.
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How Invoca is Fighting Call Fraud and Robocalls in 2020
Robocalls, toll-free pumping, & call fraud cost businesses and consumers billions & kill call center productivity. Here's how Invoca is fighting call fraud.