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Blog
Recent Posts
Travel & Hospitality
by
Derek Andersen
How AI Is Transforming Travel & Hospitality Marketing
Travel and hospitality ad spend is at an all-time high. Learn how conversation intelligence AI can help you spend smarter and make every ad dollar count.
Marketing Analytics
by
Dave Juengst
Why Conversation Intelligence Should Be an Essential Part of Your SEO Strategy
Learn how you can get more qualified organic traffic to your website to increase sales and conversion rates without increasing your ad budget.
Contact Center
by
Jane Irene Kelly
What Is Call Center Optimization? A Complete Guide
Learn how analytics drives contact center optimization, from data collection, preparation, analysis, and how to improve performance with data-backed insights.
Digital Marketing
by
Jane Irene Kelly
30 Outstanding Examples of AI in Marketing
Discover how AI is revolutionizing marketing. Explore our 30 examples in CRM, SEO, eCommerce, social media, call tracking, customer service, and more.
Performance Marketing
by
Jane Irene Kelly
The Complete Guide to Marketing Intelligence
Maximize your marketing strategy with marketing intelligence. Learn about its importance, types, implementation, best practices, challenges, and future trends.
Invoca News
by
Maria Ogneva
Congratulations, 2023 Invoca Impact Award Winners!
Congratulations, 2023 Invoca Impact Award Winners!
AI
by
Owen Ray
How Marketers Can Implement Conversation Intelligence AI When Budgets Get Cut
Learn how marketers can use AI to reach their goals, even when facing budget cuts. See how to secure a budget for AI marketing software and more.
Conversation Intelligence
by
Derek Andersen
5 Ways Conversation Intelligence Boosts Client Acquisition for Law Firms
Learn how conversation intelligence empowers legal marketers to make data-driven decisions, optimize their ad bidding strategy, and drive client acquisition.
Invoca News
by
Maria Ogneva
Introducing Invoca Impact Awards 2023 Finalists!
The Invoca Impact Awards showcase the most innovative users of Conversation Intelligence AI. See the finalists and winners here!
Marketing Analytics
by
Owen Ray
The B2C Marketers’ Guide to Navigating the Dark Funnel
What is the dark funnel and what does it mean for B2C marketers? Learn how to get visibility into the dark funnel and surface previously invisible data here!
Automotive
by
Blair Symes
How OEMs and Dealership Groups Can Solve the Phone Lead Mystery Costing Them Conversions
Learn how automotive OEM marketers can improve digital marketing performance, drive more leads to dealerships, and accurately measure ad campaign performance.
AI
by
Derek Andersen
50+ Eye-Popping Artificial Intelligence Statistics [2026]
Discover the latest AI statistics for 2026 and see how it's revolutionizing industries. From healthcare to marketing, AI adoption is on the rise.
AI
by
Jane Irene Kelly
The Essential AI Marketing Tools You Need to Enhance Your Strategy
Understand how AI marketing tools work, explore different types of tools, their benefits, and discover best practices for successful implementation.
AI
by
Jane Irene Kelly
AI Contact Center: Benefits, Tools, and Real-World Examples
Explore AI contact center benefits, tools, and real examples that improve CX and efficiency.
AI
by
Jane Irene Kelly
How to Transform to an AI-Based Call Center
Transform your call center with AI for improved customer experiences. Steps, benefits, and best practices to implement AI technologies effectively.
AI
by
Jane Irene Kelly
How AI Advertising Drives More Effective Marketing Campaigns
Learn how to integrate AI tools for personalized targeting and effective campaigns. Discover key components, case studies, and the future of AI in advertising.
Conversation Intelligence
by
Derek Andersen
How to Bring Phone Calls into Your Digital Transformation Strategy
Digital transformation is the process of using digital technologies to revamp existing non-digital processes. Learn how to bring phone calls into your strategy.
Conversation Intelligence
by
Blair Symes
15 Smart Alerts for Phone Leads to Improve Digital Marketing and Call Conversion Rates
Learn how to improve your conversion rates, customer call experience, and contact center agent performance with Invoca smart alerts.
Call Tracking
by
Owen Ray
Google Removed Call Tracking from Business Profiles. Here’s What Marketers Can Do.
Here is how you can get attribution for phone calls from Google Business Profiles to track phone leads after Google removed call tracking features from GBP.
AI
by
Owen Ray
5 Ways to Improve Your Contact Center Conversion Rates with AI
Learn how contact centers can use artificial intelligence (AI) and conversation intelligence to convert more leads and drive more revenue.
Performance Marketing
by
Jane Irene Kelly
The Role of AI in Marketing and How to Use It
AI isn't just a buzzword — it's a game-changer for marketers. With real-time insights and automated processes, AI is essential for success in today's landscape.
AI
by
Jane Irene Kelly
How to Harness the Power of AI Tools for Business Success
From conversation analytics to personalized recommendations to automated workflows, AI is transforming businesses. Learn how AI can grow your revenue.
Contact Center
by
Jane Irene Kelly
How Contact Center AI Solutions Are Transforming Businesses
AI is transforming contact centers by providing intelligent automation, enhancing customer experiences, and improving agent efficiency. Learn more in this post.
Contact Center
by
Derek Andersen
60% of Contact Center Agents Plan to Leave Their Jobs — Here’s Why
In our recent survey, 60% of contact center agents said they’re “very likely” to leave their jobs in the next six months. Learn why in this post.
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