How Invoca's Active Conversation Intelligence platform works for marketing, sales, eCommerce, and customer experience teams.
How to Use First-Party Caller Data to Improve Audience Targeting Without Cookies
Shifting to audience targeting without cookies requires marketers to innovate in collecting first-party data. Learn how conversation intelligence can help!
Industry Signals: Pre-Built. Pre-Tested. Pretty Amazing.
Invoca’s newest speech analytics feature increases keyword spotting simplicity and accuracy in capturing critical moments in every customer call.
How to Get Started Quickly With Contact Center Conversation Intelligence
Thinking about using AI conversation intelligence to improve contact center performance? Implementing conversation intelligence might be easier than you think.
How to Improve Contact Center Employee Satisfaction (ESAT)
Learn how to improve contact center employee satisfaction (ESAT) to retain more agents, increase productivity, and provide better customer service.
Is it Time for Dealers and OEMs to Shift to D2C Online Car Sales?
Direct-to-consumer or D2C car sales models are becoming more popular. Are car buyers ready for D2C? See how digital dealerships are bridging the gap.
You Can Capitalize on a Challenging Economy to Emerge a Stronger Company
Inflation is at a 40-year high. Everyone is thinking about how the economy will impact their business. Here are some tips to help you emerge a stronger company.
Congrats Invoca Summit 2022 Award Winners!
The winners of the Invoca Summit Awards are the most innovative conversation intelligence users and Invoca partners out there. See who won in 2022!
44 Financial Services Marketing Statistics You Need to Know in 2023
Most financial services consumers start their journey with search and convert by calling. Delivering a frictionless call experience is critical. Learn more.
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