How Invoca's Active Conversation Intelligence platform works for marketing, sales, eCommerce, and customer experience teams.
The Contact Center’s Growing Role in the Digital Customer Journey
Learn why the contact center plays an important role in the digital buying journey and how to optimize the experience with conversation intelligence.
23 Customer Experience Statistics You Need to Know in 2021
Expectations for the customer journey are higher than ever before. Read our original research about the customer experience and other top third-party stats.
Invoca and Google Roll Out New Integration to Boost Success with Call Extensions
New Google Ads enhancement provides a more accurate way of tying conversions to calls placed from call extensions by delivering Google Click ID (GCLID).
Invoca + DialogTech: Accelerating Revenue with Conversation Intelligence
Invoca has acquired call tracking and analytics platform DialogTech to Become the #1 Conversation Intelligence Platform with $100M in Revenue. Learn more.
Build Your Action Plan for Improved Customer Satisfaction
Is your customer service team stuck in a performance rut? Build your action plan with these suggestions and watch customer satisfaction improve.
Invoca Customers Now Have Access to SproutLoud Distributed Marketing Solutions
The Invoca + SproutLoud partnership brings AI-powered conversation intelligence to brands that sell through distributed networks of multi-location resellers.
Introducing Invoca for Sales: Accelerating Revenue Through Connected Buying Experiences
Learn how Invoca aligns marketing and sales teams with shared data to create connected buying experiences, improve close rates and accelerate revenue growth.
The Marketing Acquisition Cost Benchmark Report
The Invoca Marketing Acquisition Benchmark report analyzes data from over 500 marketers to track paid search acquisition cost trends and tips to reduce your CPA