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Case Study
AutoNation Uses Invoca to optimize the omnichannel buying experience
Invoca enables AutoNation to optimize media spend, empower contact center agents with insights from phone calls, and connect the full digital-to-call experience.
Case Study
Using Invoca Call Tracking & Analytics to Increase Appointments Set and Create Marketing Efficiencies
University Hospitals first tapped Invoca to increase appointment scheduling rates and get more insight into marketing spend effectiveness. Now, it is using conversation intelligence everywhere it can.
Case Study
How DISH Network uses Invoca revenue execution
Dish Network optimizes for subscriber LTV and drives 500% lift in ROAS.
Case Study
Using Invoca to proactively communicate with customers during the pandemic and to improve agent coaching.
Invoca enabled Spectrum Retirement to meet the COVID-19 crisis head-on, keeping residents safe and informed. It also helped them QA agent performance and improve coaching.
Case Study
Banner Health Uses Invoca to Optimize Media Spend and Unify Data Across the Organization
Banner Health uses Invoca to drive more appointments at a lower cost and democratize data across its marketing and contact center teams
Case Study
Using revenue execution to target the most profitable customers
This is the story of how a communications service provider got smarter about who was converting and why – knowledge that drove dramatically higher response rates while shrinking customer acquisition costs.
Case Study
Using Invoca to get end-to-end marketing attribution and enhance customer experiences
Invoca enables Verizon Business Group to get call attribution from marketing campaigns and optimize experiences to ensure a seamless buying journey.
Case Study
Using Invoca to boost ROAS and improve contact center performance
Renewal by Andersen uses Invoca to boost its marketing ROAS, validate the quality of the phone leads it sends to affiliates, and improve contact center performance
Case Study
Nemours Children’s Health uses Invoca to track marketing-driven calls and conversions
Nemours Children’s Health uses Invoca to get attribution for marketing-driven calls and identify issues harming call conversion rates.
Case Study
BBQGuys uses Invoca to optimize media spend and get conversation insights
Invoca helps BBQGuys spend its marketing budget smarter and capture insights from phone conversations at scale
Case Study
Using Invoca to automate quality assurance in the call center
CHRISTUS Health Plan uses Invoca to automate call center quality assurance and improve agent coaching
Case Study
Using Invoca to track calls and improve experiences at locations
Rentokil uses Invoca to provide consistent call experiences at its locations
Case Study
Using Invoca to track and optimize ROAS
Four Seasons Hotel and Resorts uses Invoca call tracking to get a full picture of its ROAS and optimize campaigns
Case Study
Using Invoca to Optimize Media Spend, Enhance Audience Targeting, and Improve the Call Experience
Invoca enables Rogers to optimize for the campaigns driving the most phone call conversions, target prospects with the right ads, and ensure calls are properly routed to the relevant agents.
Case Study
Using Invoca to get marketing attribution and improve close rates
Invoca enables MoneySolver to get full marketing attribution, track affiliate campaign results, and improve sales agent performance.
Case Study
Using Invoca to optimize media spend and coach for increased customer satisfaction
Christian Brothers Automotive uses Invoca to optimize its media spend and call handling at its 270 franchise locations
Case Study
Insperity uses Invoca to get call attribution and improve its IVR experience
Insperity uses Invoca to get attribution for the calls its marketing campaigns drive and streamline the IVR experience to reduce dropoff and increase sales calls.
Case Study
Carpet Guys uses Invoca to get call attribution and connect the buying journey
Carpet Guys uses Invoca to get attribution for the calls its marketing campaigns drive and collaborate more effectively with the sales team.
Case Study
Driving and converting high-value franchise leads with Invoca
See how Amplifon Americas’ Miracle-Ear division uses Invoca to drive more leads to its franchisees and increase contact center efficiency.
Case Study
The Aspen Group Uses Invoca to Optimize Media Spend and Call Routing
With Invoca, Aspen Dental gets granular phone call attribution and routes callers to the best agent to handle their inquiry
Case Study
Using Invoca to increase return on ad spend
ATI Physical Therapy uses Invoca to optimize ad bidding and create a consistent customer experience across its 900+ locations
Using Invoca to automatically score customer care calls and improve agent coaching
Casella Waste Systems uses Invoca to automatically score customer care calls and pinpoint coachable moments more efficiently
Case Study
Finding Marketing Efficiencies and Creating a Seamless Buying Experience with Invoca and Adobe Analytics
To build and deliver the optimal customer experience, and do it profitably, eHealth needed to connect the dots between online customer interactions and phone calls.
Case Study
DIRECTV uses Invoca to decrease CPA and improve contact center close rates
DIRECTV uses Invoca to get call attribution for marketing campaigns and create better buying experiences that convert more customers in the contact center.
Case Study
Using Invoca to increase conversions, reduce CPA, and improve ad targeting
Physicians Mutual uses Invoca to get call attribution for its marketing campaigns, allowing it to increase conversions, reduce CPA, and improve ad targeting
Case Study
Home Franchise Concepts uses Invoca to track phone leads and improve call routing
Home Franchise Concepts uses Invoca to get attribution for marketing-driven phone leads and route callers to business locations more efficiently
Case Study
Using Invoca Signal AI to Maximize Digital Marketing ROI and Improve Caller Experience
VITAS Healthcare adopted Invoca’s AI-powered call tracking and analytics platform to gain a better understanding of what’s happening on calls to boost marketing ROI and help provide superior patient care.
Case Study
Using Invoca to gain full marketing visibility, manage high call volumes, and drive more qualified leads.
When COVID hit, Viasat experienced an influx of unqualified sales calls. With Invoca they got full visibility into their digital marketing while reducing unqualified calls and increasing conversion rates.
Case Study
Rise Interactive Partners with Invoca to Increase Appointments for a National Healthcare Provider
Rise Interactive brought together Invoca and Google to convert offline activity into increased incremental digital growth.
Case Study
Using Invoca to gain marketing visibility and improve sales agent performance
With help from Invoca, Kinetic realized ambitious sales and marketing goals in a pandemic-disrupted economy and gained the visibility into campaign performance it needs to optimize its media mix and marketing spend and improve lead quality.
Case Study
Robert Half uses Invoca to improve phone call experiences
With Invoca, Robert Half can intelligently route callers and capture deep conversation insights
Case Study
See How 3 Day Blinds Supercharged Mobile Search With Invoca
Tracking calls from digital and direct mail to optimize marketing spend.
Case Study
Using AI-Powered Call Analytics to decrease cost per appointment
Starkey Hearing Technologies uses AI-Powered call analytics to decrease cost per appointment by 17%.
Case Study
Comfort Keepers and Search Discovery Use Invoca’s AI to Drive More Customers and Caregivers from Google Ads
Comfort Keepers and its data transformation partner Search Discovery drive more high-value calls at a lower cost with Invoca AI-powered conversation intelligence.
Case Study
A leading payment processor uses Invoca to drive more phone leads and improve sales agent performance
A leading payment processor uses Invoca to get call attribution for its marketing campaigns and automate quality assurance for remote sales agents
Case Study
Using Invoca to get attribution for phone leads and automate call review
Angel Reyes & Associates uses Invoca to get attribution for marketing-generated phone leads and to automatically score calls in the contact center
Case Study
Getting Scalable, high-return marketing analytics without a data science team
Acadia optimizes the Invoca platform to deliver the data they need to implement scalable solutions for gaining marketing intelligence that improves ROI—without calling in the data scientists.
Case Study
Using Invoca to cut cost per lead and improve sales agent performance
Rick’s Custom Fencing & Decking uses Invoca to get granular call attribution and full visibility into sales agent performance.
Case Study
Alpaca Audiology Improves the Contact Center Experience with Invoca
With Invoca, Alpaca Audiology has full visibility into the quality of leads it drives to the contact center
Case Study
Using AI to Score Associates' Phone Calls
SCI Shared Resources uses Invoca's AI to track the performance of its associates over the phone
Case Study
How Sylvan learning increased leads by 33% from search marketing with DAC Group and Invoca
Sylvan Learning teamed up with Invoca and DAC Group to get insight into how paid search drives calls to optimize campaign performance and increase enrollment.
Case Study
Using Invoca to increase response and conversion rates
Using Invoca to make better decisions and deliver timely and relevant promotions to its customers.
Case Study
Atria Senior Living Uses Invoca to Improve Lead Quality
With Invoca, the team makes smarter marketing optimizations to drive more high quality leads
Case Study
Intelsio Uses Invoca to Drive More Value from Affiliate Marketing
With Invoca, Intelsio clients get true attribution for affiliate marketing phone leads
Case Study
Improving the multi-location customer experience
SERVPRO uses Invoca to efficiently route calls and provide a seamless experience for customers
Case Study
Mutual of Omaha Automates Agent Quality Assurance with Invoca
Mutual of Omaha uses Invoca’s AI to score contact center agent performance and improve its coaching program
Case Study
Using Invoca to scale marketing attribution
How Flagstar Bank uses Invoca to scale marketing attribution.
Case Study
Invoca Helps Bay Alarm Medical Optimze Its Sales Strategy
With Invoca, the team gets deep insights into phone conversations to improve sales scripts and coaching
Case Study
Using Invoca to personalize patient experiences
With Invoca, Ochsner Health enhances ad targeting and unifies data across the organization
Case Study
C2 Education Uses Invoca to Drive and Convert More Phone Leads at a Lower Cost
C2 Education uses Invoca Conversation Intelligence to attribute, qualify, and route calls to improve conversion rates.
Case Study
Using call tracking and analytics to get full visibility of the customer journey
Weitz & Luxenberg is a law firm with a formidable digital presence. But when it came time for potential clients to call, they also had a huge marketing data blind spot.
Case Study
1st Family Dental Uses Invoca to Drive and Convert More Appointment Calls
1st Family Dental uses Invoca conversation intelligence to drive more new patient calls, improve call center experiences, and coach agents to improve close rates.
Case Study
Ai Media Group and 1st Franklin Financial use Invoca together to better understand call quality call context, optimize campaigns, and dramatically increase lead pipeline.
After proving the value of Invoca by driving record-breaking results with 1st Franklin Financial, this digital marketing agency transitioned all of its call analytics to Invoca.
Case Study
Using Invoca Call Tracking to Optimize Media Spend and Drive More Phone Call Conversions for Clients
Invoca enables ISG to get full visibility into the sales calls their marketing campaigns drive, helping them to acquire more customers for clients like DISH, AT&T, Windstream, and CenturyLink.
Case Study
Driving more calls and revenue with complete caller data
CallEngine was on a mission to create seamless shopping experiences while driving high-converting phone calls to advertisers.
Case Study
Ai Media Group and 1st Franklin Financial use Invoca together to better understand call quality call context, optimize campaigns, and dramatically increase lead pipeline.
After proving the value of Invoca by driving record-breaking results with 1st Franklin Financial, this digital marketing agency transitioned all of its call analytics to Invoca.
Case Study
Pay-per-call agency switches to Invoca to optimize campaign performance and increase ROI for clients
Direct2Market switched to the Invoca call tracking and analytics platform to provide a trusted solution for complete, transparent reporting between advertisers and publishers to optimize pay-per-call campaigns and increase ROI.