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Report
Forrester Wave™: Real-Time Revenue Execution Platforms, Q2 2024
Get the full report
Report
The State of B2C Revenue Execution Report
See how misaligned B2C marketing, sales, and contact center teams impact revenue, why the buyer journey is broken, and how revenue leaders are (or aren’t) connecting their investments to revenue.
Report
The State of AI in Digital Marketing Report
The State of AI in Digital Marketing exposes how optimistic marketers are about AI, how they plan on investing in it, how it will impact their careers, and potential barriers to adoption.
Report
Invoca Named a Leader
Download the report and learn why Invoca achieved the highest scores possible more than half the report criteria.
Report
The State of the Contact Center Report 2023
Learn how agents and managers view today’s contact center, remote work, technology, and job satisfaction.
Report
Opus Research 2022 Conversational Intelligence Intelliview
Learn why Invoca was named the industry leader in conversational intelligence for sales and marketing.
Report
2022 Healthcare Experience Benchmark Report
Learn how patients prefer to contact healthcare providers, their expectations for the phone call experience, and the personalization they expect along the way.
Report
2022 Automotive Buyer Experience Benchmark Report
See what consumers expect when making automotive purchases and what dealerships and repair shops are risking when they let customers down.
Report
The 2022 Invoca Buyer Experience Benchmark Report
Learn how consumers prefer to contact businesses, their customer experience expectations, their expectations when calling businesses, and the personalization they expect along the way.
Report
The Buyer Experience Benchmark Report
In this annual benchmark study, you'll learn about consumer confidence and frustrations when dealing with businesses and how you can maximize the impact of the call experience.
Report
The Marketing Acquisition Cost Benchmark Report
By analyzing the results from over 500 marketers who, we’ll help you keep an eye on acquisition cost trends and provide tips to reduce your CPA and increase marketing revenue.
Report
High-Stakes Purchases and Consumer Confidence in the COVID Era
New research by Invoca digs into how the pandemic is changing the way consumers are approaching expensive and complex purchases.
Report
Independent Study: The Total Economic Impact of Invoca
Forrester Consulting conducted an independent analysis to determine the benefits of Invoca, including 395% ROI over three years.
Report
G2 Enterprise Grid Report for Inbound Call Tracking
Invoca leads the pack in the G2 Crowd Winter 2020 Enterprise Grid® Report for Inbound Call Tracking Software.
Report
The State of First-Party Marketing Data
See how the marketing industry is using — or, in too many cases, missing out on — first-party data.
Report
Emotions Win: What Customers Expect in the Age of AI
See why when it comes to high-stakes purchases like mortgages and health insurance, consumers expect more than just digital convenience in this report by Invoca & Adobe.