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conversation analytics
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Invoca is a Leader in Conversation Intelligence: Sales And Marketing.
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The State of the Contact Center Report 2023
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Opus Research 2022 Conversational Intelligence Intelliview
Learn why Invoca was named the industry leader in conversational intelligence for sales and marketing.
Report
2022 Healthcare Experience Benchmark Report
Learn how patients prefer to contact healthcare providers, their expectations for the phone call experience, and the personalization they expect along the way.
Report
Invoca Named a Leader
Download the report and learn why Invoca achieved the highest scores possible more than half the report criteria.
Report
2022 Automotive Buyer Experience Benchmark Report
See what consumers expect when making automotive purchases and what dealerships and repair shops are risking when they let customers down.
Report
The 2022 Invoca Buyer Experience Benchmark Report
Learn how consumers prefer to contact businesses, their customer experience expectations, their expectations when calling businesses, and the personalization they expect along the way.
Report
Independent Study: The Total Economic Impact of Invoca
Forrester Consulting conducted an independent analysis to determine the benefits of Invoca, including 395% ROI over three years.
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G2 Enterprise Grid Report for Inbound Call Tracking
Invoca leads the pack in the G2 Crowd Winter 2020 Enterprise Grid® Report for Inbound Call Tracking Software.
Report
The Marketing Acquisition Cost Benchmark Report
By analyzing the results from over 500 marketers who, we’ll help you keep an eye on acquisition cost trends and provide tips to reduce your CPA and increase marketing revenue.
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High-Stakes Purchases and Consumer Confidence in the COVID Era
New research by Invoca digs into how the pandemic is changing the way consumers are approaching expensive and complex purchases.