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Blog
Recent Posts
Invoca News
by
Laura Schierberl
Employee Spotlight: Nancy Steele, Customer Champion & Employee Mentor
Nancy Steele is one of those people and her dedication to our customers -- and to the employees on Invoca's customer success team -- is unmatched.
Call Tracking
by
Ian Dailey
The 10 Most Important Questions to Ask Call Tracking Vendors
As you vet the best call tracking solution, you’ll probably have questions. We've heard them all, and these are most important to ask when evaluating vendors.
Paid Search
by
Owen Ray
10 Killer PPC Tactics Every Marketer Needs to Know
Check out these 10 paid search tips and tricks from Invoca and the PPC pros and Media Experts to learn how to create the most effective PPC campaigns.
Call Tracking
by
Maria Bruno
How Invoca Call Tracking Works With Your Marketing Tech Stack
Thru native martech integrations, Invoca adds call analytics data to your martech tools. We’ll walk thru popular digital tools & how our call tracking fits in.
AI
by
Laura Schierberl
Insurance Industry Must Apply Voice AI with a Human Touch
In the past year, smart speakers have become the fastest-growing category of consumer tech and a mainstream way for people to interact with brands.
AI
by
Laurence Santy
AI for the Customer Experience: Benefits, Challenges, and Examples
Learn how you can invest in AI to automate processes, crunch data to gain business insights, and deliver seamless experiences.
AI
by
Owen Ray
Call Tracking AI: 5 Truths and Fallacies
Can humans classify calls better than AI? Aren't call analytics AIs the same? Test your call tracking AI knowledge with these 5 truths and fallacies.
Call Tracking
by
Owen Ray
The ROI of Invoca Call Tracking in 30 Seconds
How granular attribution for inbound calls helps increase revenue, decrease customer acquisition costs & drive more high-quality calls with marketing efforts.
AI
by
Mike McCourt
Inside Invoca Engineering: How We Improved Signal AI Performance Scoring (And How it Works)
Today on Inside Invoca Engineering, we discuss the improvements made to our performance scoring, why we did it, and how our Signal AI performance scoring works.
Call Tracking
by
Owen Ray
Why a Personalized Caller Experience Matters to Marketers
Did you know call tracking platforms can be used to personalize call experiences? Improve the customer journey and learn why call experience matter tp marketers
AI
by
Laurence Santy
15 Things AI Can — and Can't Do (So Far)
An incredible amount of hype and false rumors surround AI in 2025. Learn 15 things AI can and can’t do, so far.
Call Tracking
by
Ian Dailey
The Evolution of Call Tracking: What Digital Marketers Need to Know
Bridging the online-offline divide that occurs when clients call, marketers must decide on call tracking or intelligence. There are some important differences.
Call Tracking
by
Julia Stead
How to Sell a Call Tracking Platform to Your Boss
Buying a call tracking and analytics solution can be a difficult sell to your internal marketing team, so let Invoca assist
Agency
by
Laura Schierberl
Rank Media Grows Performance Business With Invoca [Video]
If you want to get in the call space, or you're already in the call space and want to expand your business, there really isn't another option except fo Invoca.
Invoca News
by
Laura Schierberl
How We're Fostering Diversity & Inclusion at Invoca
At Invoca we're taking the diversity and inclusion issue to heart. We are committed to fostering a culture that is fair, equitable, and welcoming for everyone.
Call Tracking
by
Ian Dailey
How to Optimize Digital Marketing Campaigns with Call Tracking and Analytics in 4 Steps
Learn how to use call tracking data to optimize marketing campaigns for higher-quality calls.
Marketing Analytics
by
Jane Irene Kelly
What Businesses Can do to Stop Robocalls and Call Fraud
Fraudulent calls aren't just annoying, they cost businesses and consumers $30B in 2021 alone. Here's what businesses can do to help hang up on call fraud.
Call Tracking
by
Maria Bruno
How Invoca Signal AI Powers Call Analytics for Marketers
Invoca's call analytics technology helps marketers use phone call data from customer conversations to optimize marketing campaigns. Learn how it works.
Marketing Analytics
by
Nathan Ziv
5 Tips to Succeed with a Multi-Cloud Approach
A multi-cloud approach provides options for building a backend stack that generates the best possible experience for customers.
Contact Center
by
Laurence Santy
6 Reasons for High Call Volume — and How to Manage It!
The more calls you get the better right? Not quite. Too many calls can be harmful. Here're 6 reasons why your call volume may be out of control & how to tame it
Invoca News
by
Laura Schierberl
Invoca Wins AI Breakthrough Award for Signal AI Solution
Invoca's Signal AI platform has won "Best AI-based Solution for Marketing" from the AI Breakthrough Awards. Other winners include Google, Qualcomm, NVIDIA & IBM
Call Tracking
by
Julia Stead
Invoca Named Strong Performer in Forrester AI-Fueled Speech Analytics Report
Invoca: Strong Performer in Forrester New Wave AI-Fueled Speech Analytics Providers & earned differentiated ratings in real-time speech analytics, biz analytics
AI
by
Owen Ray
What Are Chatbots and Are Consumers Ready to Talk to Them?
The next generation of voice- and text-based chatbots are more human. But are consumers ready to talk to bots? Are they always a viable substitute for a human?
Insurance
by
Laurence Santy
How AI Is Transforming the Insurance Industry
The insurance industry is using AI for marketing, smart insurance products, fraud prevention, and more. Learn how it’s transforming the industry in this post.
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