Laurence Santy
Freelance Writer
Conversation Intelligence
15 Eye-Opening Stats to Drive Sales & Marketing Alignment
These stats show the impact of bad alignment between sales and marketing teams and how well-aligned sales and marketing teams drive success and more revenue.
Conversation Intelligence
How Conversation Intelligence Drives Digital Transformation for Telcos
Conversation Intelligence is reshaping how Telcos are adapting to digitization. Here's how this technology provides an edge in the new customer-centric world.
Contact Center
6 Reasons for High Call Volume — and How to Manage It!
The more calls you get the better right? Not quite. Too many calls can be harmful. Here're 6 reasons why your call volume may be out of control & how to tame it
Marketing Analytics
Study Finds Conversations Play Critical Role In Consumers' Financial Decisions
As the financial services industry goes digital, it’s clear that human interaction will still play a large role. Learn why phone call experiences are critical.
AI
AI for Marketing: The Complete Guide for 2023
Many brand-based problems have stemmed from not being human enough. It may sound counterintuitive, but AI can help your brand feel more human.
Call Tracking
What Is Call Attribution and Why Do I Need It?
Here is how you can use call tracking to get attribution for sales that happen over the phone that were driven by your digital marketing.
Call Tracking
How AI Call Tracking Helps Marketers Optimize Campaigns
How does Invoca’s call tracking and analytics software work? Signal AI to analyzes phone calls in real-time and get immediate insights into call outcomes.
AI
AI for the Customer Experience: Benefits, Challenges, and Examples
Learn how you can invest in AI to automate processes, crunch data to gain business insights, and deliver seamless experiences.
Performance Marketing
8 Types of Affiliate Marketing Fraud — and How to Avoid It
The shady days of affiliate marketing are waning, but it takes more to instill confidence in partners. To rebuild trust, we must actively work to detect fraud.
Load more content
back to invoca.com
Call Tracking
Conversation Intelligence
Contact Center
Performance Marketing
Invoca News
By Industry
Agency
Automotive
Financial Services
Healthcare
Home Services
Insurance
Retail
Telecommunications
Travel & Hospitality
General
Subscribe
Get a Demo of Invoca
Call Tracking
Conversation Intelligence
Contact Center
Performance Marketing
Invoca News
By Industry
Subscribe
Agency
Automotive
Financial Services
Healthcare
Home Services
Insurance
Retail
Telecommunications
Travel & Hospitality
General
Secrets of call tracking & conversational analytics delivered to your inbox.
Thank you for subscribing!
Your inbox just got a lot more interesting.