AI Messaging Agent for SMS

Convert leads into customers 24/7 with AI-powered SMS

Meet Nico, Invoca’s AI Messaging Agent that instantly engages leads from ads, forms, and calls via SMS to increase appointments, sales, and revenue.

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In the first night of launching our Invoca AI agent it recovered 25 appointments.

Matt Eabes
VP of Digital Marketing

Capture more high-intent leads

Convert more leads to appointments and sales by having Nico instantly engage consumers who call, request a quote, submit a form, or abandon a form.

Focus sales on the right opportunities

Nico automatically qualifies leads, so your sales team spends more time on prospects most likely to convert.

See which campaigns drive revenue

Connect conversations, appointments, and pipeline back to the campaigns and lead sources that generated the lead.

Improve speed to lead

When a lead engages through an ad, form, or phone call, AI Messaging agent starts an SMS conversation instantly, using context like the ad clicked, form started, webpage viewed, or product interest to guide the conversation.

Qualify opportunities automatically

AI Messaging Agent asks key qualifying questions and answers common inquiries so only qualified leads reach your sales team.

Turn conversations into appointments

AI Messaging Agent schedules appointments and callbacks automatically so prospects take the next step while interest is highest.

Trained on your best sales conversations

AI Messaging Agent is trained on your highest-converting sales calls, allowing it to respond like your best agents.

Connect messaging to marketing performance

Every SMS conversation is tied to the campaign or lead source that generated the lead. Marketing teams can see which channels drive conversations, appointments, and revenue, enabling them to optimize spend and prove ROI.

Enterprise messaging built for scale

Invoca’s AI Messaging Agent includes built-in protections so teams can deploy conversational SMS confidently. Consent capture, opt-out management, and sensitive data redaction are handled automatically.

AI SMS Agent FAQs

How does an AI SMS agent integrate with our existing martech stack?

Invoca's AI SMS agent is seamlessly integrated with the Invoca AI platform, creating a closed-loop data stream with all the technology you already use. Call and text data sync in real time to your CRM, ad tech, calendar and scheduling systems, and other platforms, enabling unified attribution across channels. Our APIs and webhooks support custom integrations, ensuring your SMS conversations enhance rather than disrupt existing workflows.

How does conversational SMS AI ensure compliance in regulated industries?

Our AI SMS agent includes enterprise-grade security with SOC 2 Type II, HIPAA, and GDPR compliance. Automated consent management captures SMS opt-in preferences before engaging. PII redaction happens automatically, and all conversations are encrypted. Healthcare and financial services clients trust our platform to maintain compliance while converting leads at scale.

Can the AI SMS agent handle complex sales conversations beyond basic FAQs?

Yes. Our conversational SMS AI is pre-trained on your best sales conversations and continuously learns from successful outcomes. It qualifies leads using your criteria, books appointments directly into calendars, and seamlessly escalates complex inquiries to human agents with full context. The AI adapts responses based on digital journey data and past interactions.

How quickly can I deploy an AI-powered text messaging solution?

Implementation typically takes less than two weeks. Your AI SMS agent launches with pre-built templates for appointment booking, lead qualification, and consent capture. No development resources needed. Our customer success team will assist with onboarding, optimizing, and refining the AI for your specific use cases, ensuring a seamless integration with your existing telephony.

Ready to learn more about Invoca?

Connect your marketing spend with the revenue it drives and optimize every touchpoint in the buyer journey with class-leading AI.