AI
Learn how marketers are using artificial intelligence, machine learning, and AI-powered call tracking to inform their marketing strategies.

How AI Reduces After-Call Work and Improves Contact Center Efficiency
With AI, you can free your contact center agents from tedious after-call work. It automates repetitive tasks and allows them to focus on making customers happy.

How Hospitality Marketers Can Connect Anonymous Web Traffic to Callers
Learn how travel and hospitality marketers can connect web visits, ad clicks, and other online activities to phone calls to get full attribution.

Report: Marketers to Invest More in AI in 2024, but Are They Overestimating Their AI Skills?
See how marketers will use AI in 2024 in this new report. Learn why investment in AI will increase in 2024 and marketers are optimistic about the future of AI.

8 Ways to Increase Revenue Through Your Contact Center
Learn how you can drive more revenue from the contact center and provide superior customer service with AI-powered quality assurance.

How Marketers Can Implement Conversation Intelligence AI When Budgets Get Cut
Learn how marketers can use AI to reach their goals, even when facing budget cuts. See how to secure a budget for AI marketing software and more.

How to Drive More Leads with AI-Derived 1st-Party Data
Third-party data is more limited than ever. Learn how marketers use conversation intelligence AI to capture the first-party data they need to drive leads.

How to Use AI to Get Attribution for Marketing-Driven Phone Calls
Learn how to get attribution for customer phone calls driven by digital marketing by using conversation intelligence AI and call tracking.