Stacey Watkins

Senior Product Marketing Manager @ Invoca

Conversation Intelligence

Invoca Spring 2023 Release: AI Agent Identification, New Dashboard Options, and More

See all of the new AI-powered conversation intelligence innovations hitting the Invoca platform in the Spring 2023 product release.

Conversation Intelligence

Industry Signals: Pre-Built. Pre-Tested. Pretty Amazing.

Invoca’s newest speech analytics feature increases keyword spotting simplicity and accuracy in capturing critical moments in every customer call.

Conversation Intelligence

Google Analytics 4: The Complete Guide to Switching to GA4

Google Analytics 4: The Complete Guide to Switching to GA4

Conversation Intelligence

New No-Code Integrations and More in the Invoca Winter ‘22 Release

With Invoca's new no-code integrations, customers can easily stream conversation intelligence data into other platforms with just a few clicks. Learn more.

Conversation Intelligence

Happier Patients and More Booked Appointments with Invoca for Healthcare

Try this calculator to see how much missed patient calls are costing your healthcare business. Learn how conversation intelligence for healthcare can help.

Conversation Intelligence

Capture Lost Sales with Invoca’s new Lost Sales Recovery

Missed sales calls are costing you. Learn how to use Invoca conversation intelligence to recover lost sales and reduce unanswered calls.

Conversation Intelligence

How Invoca Works with Your Contact Center Tech Stack to Empower Agent Success

Learn how cloud-based conversation intelligence software integrated with your call center technology. It’s easier than you think!

Invoca and Google Roll Out New Integration to Boost Success with Call Extensions

New Google Ads enhancement provides a more accurate way of tying conversions to calls placed from call extensions by delivering Google Click ID (GCLID).

Conversation Intelligence

See Invoca's New Conversation Review, Visual Dashboards and Contact Center Integration

Learn about Invoca’s new dashboards, transcripts in the Conversation Review interface, and the real-time integration with Five9 contact center software.