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Telecommunications

See how telecom companies use call tracking and conversational analytics to optimize marketing and create better customer experiences.

10 Telecom Industry Trends to Know in 2025

Jane Irene Kelly
With so much change happening in the telecom sector, it can be challenging for marketers to keep up. Learn 10 trends that can help you shape your strategy.
by
Debby Haynam

How Frontier Communications Drives Authentic Customer Engagement

Frontier Communications uses inbound customer call data to strategically build relationships with its customers, which is critical.
by
Owen Ray

Invoca Call Tracking and Analytics Helps DISH Boost Conversion Rates

See how DISH Network uses Invoca call intelligence to create a highly personalized phone experience that converts more shoppers.
by
Owen Ray

Frontier Communications Adds $4 million in Revenue with Invoca Call Tracking

With Invoca, Frontier optimized spend and generated more revenue with the same spend. After 6 months campaign response rates improved by 66%!
by
Andrea Mueller

See How Frontier Communications Uses Call Tracking To Drive More Conversions [Video]

Frontier Communications uses Invoca to get the granular level of data they need to understand when and where people call, and what happens on those calls.

Videos

What Can You Do with Invoca Conversation Intelligence?

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min
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Senior Marketing Leaders on the Business Impact of Invoca
Sr. Marketing Leaders on the Business Impact of Invoca

How Invoca Signal Discovery Works

2:53
min
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How Invoca Signal Discovery Works
Why Invoca is a “Must Have” for DIRECTV

Our customers talk about the value of Invoca

2:47
min
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How VITAS Healthcare uses Invoca
How Invoca Helps ATI Understand Return on Investment

How VITAS Healthcare uses Invoca

3:11
min
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What Can You Do with Invoca Conversation Intelligence?
What Can You Do with Invoca Conversation Intelligence?

Resource library

Learn best practices

Take a deep dive into Invoca call tracking and conversational analytics with case studies, whitepapers, videos, analyst reports, and more.

Explore more resources
The Ultimate Guide to Conversation Intelligence for the Contact Center
eBook
The Ultimate Guide to Conversation Intelligence for the Contact Center
In this interactive guide, you’ll learn everything about using conversation intelligence in the contact center from automated QA to agent coaching to call routing.
Invoca + Google Ads Success Stories
eBook
Invoca + Google Ads Success Stories
We collected the top Google Ads and Invoca success stories in this guide. Discover how cutting-edge brands boost their ROAS with Google Ads plus Invoca.
The Paid Search Playbook for Driving Phone Leads to Locations & Franchises
eBook
The Paid Search Playbook for Driving Phone Leads to Locations & Franchises
Learn how marketers at multi-location brands can generate more valuable phone calls and improve ROAS from paid search.
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