Invoca Summit 2022 Speaker Preview

min read
Invoca Summit 2022 Speaker Preview

Invoca Summit 2022 is almost here and we’ve put together a blockbuster virtual event for you! I’m excited to share our keynote speaker will be Celeste Headlee, award-winning NPR journalist, and author of ”We Need To Talk – How To Have Conversations That Matter”. We also have our awesome customers and partners from Five9, Google, DIRECTV, Mutual of Omaha, and more joining us at Summit this year. 

Check out the full agenda here and don’t forget to register for Summit today

Sit down with award-winning NPR journalist, author, and internationally recognized expert on conversation and communication Celeste Headlee for her keynote session “Conversations Powering Human Connections: How to Have Conversations that Count.” 

In this session, Celeste shares her top tips and best practices for how you can have more productive conversations and become an exceptional listener. You’ll walk away with actionable insights that will transform your personal and professional conversations and change the way your organization approaches conversations with its customers.

Following the session, Celeste will sit down with Invoca CEO Gregg Johnson for a lively Q&A discussion. Don’t miss it! 

Join Five9’s CMO Genefa Murphy, Tim Mogler, Senior Account Manger at Mutual of Omaha, and Invoca’s AVP of Partnerships and Alliances Grant Burchfield for their “Reimagining CX: Unified Connections Across Digital and Human Experiences” session. They’ll discuss industry trends shaping CX transformation and how marketing teams are partnering with contact centers to integrate customer data, eliminate silos, and and transform the entire customer experience. 

Paul will be joining Invoca’s Director of Product Marketing Stacey Watkins to discuss how to drive growth in a changing privacy environment. Privacy regulations and consumer expectations are constantly changing, so Paul and Stacey will provide marketer's playbook for measuring and ensuring performance while respecting people's privacy.

It’s been a wild few years in the automotive industry. As reduced inventory, skyrocketing gas prices, and other macrotrends impact vehicle sales and fixed ops revenue, you need the right strategies to increase conversions and drive revenue.  

Join Auto Genius founder Ben Hadley, Christian Brothers Automotive’s Director of Digital Kevin King, along with Invoca’s Director of Strategic Automotive Accounts Zach Hendrix, to hear what OEMs, dealerships, and repair franchises are doing to drive vehicle sales and service revenue in these tumultuous times.

Join our opening keynote with DIRECTV’s Mark Loovis, Christen Castellano from Banner Health, MoneySolver’s Mark Roblez, and Invoca CEO Gregg Johnson as we highlights key market changes over the past year and share Invoca's vision for the future of conversation intelligence. You’ll hear directly from Invoca customers about their business transformations and how Invoca's partnerships are helping businesses surpass their revenue and CX goals.

Join Amber, Carrie, and Invoca’s Sr. Director of Growth Marketing Jen Bassik for the healthcare panel discussion Using Data-Driven Insights for Faster, More Personalized Access to Care. In this session, industry experts will examine how the roles that technology, data, and teams are changing and reshaping access to more humanized care.

Register now to check out all these speakers and more at Invoca Virtual Summit! 

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