Invoca Achieves Great Place to Work Certification 3 Years in a Row

min read
Invoca Achieves Great Place to Work Certification 3 Years in a Row

Getting Great Place to Work (GPTW) certified for the third year in a row means more than slapping another badge on our careers page, even though that does feel pretty great. For us, it’s a signal that we’re continuing in the right direction and living up to our core values. 

Our survey results from the certification give us data behind why Invocans think this is a special place to work — from trusting leadership to make smart decisions to being given unique opportunities to grow. Being certified as a Great Place to Work is just one small step of many in our journey to building and maintaining a strong company culture. We’re ecstatic to see these results and are determined to continue moving in the right direction.

After you check out some of the findings from the survey, you might find yourself interested in some of our open positions! 

Survey Takeaway 1: Invoca Employee Satisfaction Far Exceeds the Average US Company

Invoca employee satisfaction outpaces employee satisfaction at a typical US company by 39%. Nearly all of our employees enjoy their jobs at Invoca, as opposed to six out of ten employees at the average US company.

Survey Takeaway 2: Why Employees Love Working at Invoca

Below is a word cloud generated from the question “Why do you love working at Invoca?” As you can see, some of the top answers were the people, the culture, the executive team, and the flexibility to work remotely. 

Survey Takeaway 3: Invoca Makes New Employees Feel Welcome

99% of Invocans say that the company makes new employees feel welcome — this outpaces the other 2021 Top 100 Workplaces by 4%. As a transplant from DialogTech, whom Invoca recently acquired, I can personally attest to this! 

Survey Takeaway 4: Invoca Employees Can Count on Their Coworkers to Cooperate

Nearly every employee at Invoca feels that they can count on their coworkers to collaborate on projects and deliver top-tier results. Invoca’s rating for this category surpassed other 2021 Top 100 Workplaces by 12%. 

Survey Takeaway 5: Invoca Employees Feel a Deep Sense of Camaraderie 

Our team was especially proud of this metric — even though we adopted a fully-remote workplace due to COVID, our employees still feel a deep sense of camaraderie. We nurtured this with Zoom trivia competitions, virtual escape rooms, a buddy program, and much more.

Survey Takeaway 6: Employees Say Invoca Is Able to Quickly Adapt and Deliver Innovation

95% of Invoca employees feel the company is giving them the autonomy to innovate and work on cutting-edge products. It was an especially big year for innovation at Invoca, with the release of new products like Invoca for Sales.

Survey Takeaway 7: Invoca Employees Trust the Leadership Team and Its Decision-Making

Though 2021 has been a challenging year, Invocans trusted the executive team to steer the ship. 97% of Invoca employees said they trust the leadership team’s decision-making, as opposed to 89% of the other 2021 Top 100 Workplaces.

Invoca Named a 2021 Best Place to Work for Parents

Invoca was also named a Best Place to Work for Parents in 2021, coming in at number 67 of the top 100 companies. To create this list, Great Place to Work collected and analyzed confidential survey feedback representing more than 6 million U.S. employees. Parents and non-parents responded to over 60 survey questions about their experiences. In addition, Great Places to Work took into account each company’s parental leave, flexible schedule, childcare, and dependent health care benefits.

Invocans gave this feedback in their survey results: "This company focuses on the culture and always feels like a big family. The people are amazing and the leadership team is very easy to get in touch with. They are here to help you grow. We work as one big team spread across a lot of smaller teams."

Invoca Named a 2021 Best Place to Work for Millennials

As much as we love data, let’s hear from some real Invocans! In addition to receiving a general Great Places to Work Certification in 2021, we were also awarded a Great Places to Work for Millennials distinction.

We recently sat down with Invoca millennials across different teams and asked them about their experiences at the company. Check out their responses in this video: 

Invoca isn’t just an awesome place to work, it’s a fast-growing company and we’d love to have you join the team. Check out our careers page to learn about open opportunities. 

Subscribe to the Invoca Blog

Get the secrets of call tracking & conversational analytics delivered to your inbox.

Secrets of call tracking & conversational analytics delivered to your inbox.