Getting Great Place to Work (GPTW) certified for the fourth year in a row means more than slapping another badge on our careers page, even though that does feel pretty great. For us, it’s a signal that we’re continuing in the right direction and living up to our core values.
Our survey results from the certification give us data behind why Invocans think this is a special place to work — from trusting leadership to make smart decisions to being given unique opportunities to grow. Being certified as a Great Place to Work is just one small step of many in our journey to building and maintaining a strong company culture. We’re ecstatic to see these results and are determined to continue moving in the right direction.
After you check out some of the findings from the survey, you might find yourself interested in some of our open positions!
Invoca employee satisfaction outpaces employee satisfaction at a typical US company by 39%. Nearly all of our employees enjoy their jobs at Invoca, as opposed to six out of ten employees at the average US company.
99% of Invocans say that the company makes new employees feel welcome — this outpaces the other Top 100 Workplaces by 4%. As a transplant from DialogTech, whom Invoca recently acquired, I can personally attest to this!
Nearly every employee at Invoca feels that they can count on their coworkers to collaborate on projects and deliver top-tier results. Invoca’s rating for this category surpassed other Top 100 Workplaces by 12%.
Our team was especially proud of this metric — even though we adopted a fully-remote workplace due to COVID, our employees still feel a deep sense of camaraderie. We nurtured this with Zoom trivia competitions, virtual escape rooms, a buddy program, and much more.
95% of Invoca employees feel the company is giving them the autonomy to innovate and work on cutting-edge products. It was an especially big year for innovation at Invoca, with the release of new products like Invoca for Contact Center.
Though the recent years have been challenging, Invocans trusted the executive team to steer the ship. 97% of Invoca employees said they trust the leadership team’s decision-making, as opposed to 89% of the other Top 100 Workplaces.
Invoca was also named a Best Place to Work for Parents in 2022! To create this list, Great Place to Work collected and analyzed confidential survey feedback representing more than 6 million U.S. employees. Parents and non-parents responded to over 60 survey questions about their experiences. In addition, Great Places to Work took into account each company’s parental leave, flexible schedule, childcare, and dependent health care benefits.
Invocans gave this feedback in their survey results: "This company focuses on the culture and always feels like a big family. The people are amazing and the leadership team is very easy to get in touch with. They are here to help you grow. We work as one big team spread across a lot of smaller teams."
As much as we love data, let’s hear from some real Invocans! In the video below, Chaly Acevedo, Customer Success Manager, shares why Invoca is a great place for parents to work:
We also sat down with Kathryn Fish, Sales Enablement Director, who shared her thoughts on Invoca's Great Places to Work for Parents certification:
Finally, we talked to Kamerynn Harrah, Manager of Software Engineering at Invoca — and his kiddo! Hear their thoughts below:
In addition to receiving a general Great Places to Work Certification in 2022, we were also awarded a Great Places to Work for Millennials distinction.
We recently sat down with Invoca millennials across different teams and asked them about their experiences at the company. Check out their responses in this video:
Invoca isn’t just an awesome place to work, it’s a fast-growing company and we’d love to have you join the team. Check out our careers page to learn about open opportunities.