What Makes Invoca the Best Call Tracking Platform for Marketers

min read
What Makes Invoca the Best Call Tracking Platform for Marketers

What makes Invoca deserving of all the accolades from the likes of ClickZ, G2 Crowd, Inc., and Aragon Research? For the sake of brevity, we can boil it down to two things: our AI-powered conversation analytics technology and the people who make it.

Here are the awards and why we won them. Want to learn more about Invoca’s award-winning call tracking and analytics? Get the Call Tracking Study Guide!

The Technology

Unlike other call tracking vendors that fall short of the needs of today’s data-driven marketer, Invoca helps businesses drive revenue across a range of use cases — from search campaign optimization to call personalization — powered by award-winning AI-fueled speech analytics, deeper integrations with platforms that matter most to marketers, and a security-minded and privacy-compliant platform that works for enterprises.

Invoca is the only call tracking and analytics solution that:

  • Delivers accurate and real-time call insights, customized to a business’ specific needs
  • Is fully PCI, HIPAA and GDPR compliant, with 99.999% uptime
  • Offers fully-supported integrations with Adobe Experience Cloud, Salesforce Sales & Marketing Clouds, Google Marketing Platform, Facebook, and more

Here are the awards that back this up:

Aragon Research - Hot Vendor in Conversational Intelligence

Invoca was named a “Hot Vendor in Conversational Intelligence for 2019” by Aragon Research for our combination of advanced AI, rich analytics, and call routing capabilities, which marketers use to create a more cohesive and personalized customer experience at leading enterprise brands including, DISH Network, LendingTree, University Hospitals, and Frontier Communications. Read more here.

Martech Awards - Best Call Analytics Platform

Organized by ClickZ and Search Engine Watch, Invoca was named the Best Call Analytics Platform for 2019. Companies were judged by customers and a host of influential leaders in marketing tech, based on ease of use, customer service, value for money, onboarding, integrations, and innovation. Read more here.

Business Intelligence Group - AI Excellence Award

Invoca’s Signal AI won a 2019 Artificial Intelligence Excellence Award from Business Intelligence Group, which was the fourth award given to Invoca specifically for Signal AI that year, following recognition from CB Insights, AI Breakthrough, and Speech Technology Magazine. Read more about this one here.

AI Breakthrough Awards - Best AI-based Solution for Marketing

Here Invoca was named “Best AI-based Solution for Marketing” as part of the annual AI Breakthrough Awards. The competition was extremely fierce with over 2,500 nominations coming in from all over the world. And we were in great company with winners including Google, Qualcomm, and NVIDIA, plus an impressive list of top companies and startups in the artificial intelligence market. Read more here.

Appealie - SaaS Awards

Invoca was recognized for demonstrated excellence and customer delight in the 2018 Appealie Awards. Other award winners included leading SaaS platforms like Ceridian, Drift, Hubspot, New Relic, Slack, and Zapier. Read more here.

The People

Without all of the amazing people that make our customers successful and drive the innovation of our product, we would be nowhere. These awards showcase the top-notch service we provide to our customers and the workplace culture that makes it all possible.

G2 Crowd - Enterprise Call Tracking Leader

Invoca has been named the top-scoring Leader in the G2 Crowd Enterprise Grid® Report for Inbound Call Tracking Software for six consecutive quarters. Both the people and the product are contributing factors in why Invoca is the best of the best on G2, but many of the reviewers point to our exemplary customer success team and support when they say why they love Invoca. Learn more about the G2 Crowd report and see what Invoca customers have to say here.

Inc. Best Workplaces - 2020, 2019, & 2018

Happy people do awesome work, and that’s why we’re so excited to about making Inc.’s Best Workplaces list for two consecutive years.This award recognizes companies that value their culture, provide standout employee benefits, and prioritize employee well-being. The best way to prove this is to see for yourself—check out our job openings here!

FeaturedCustomers - Market Leader & Best in Call Tracking and Analytics Category

The recognition from FeaturedCustomers is also based largely on what our customers have to say about Invoca. The Market Leader designation is awarded to vendors with a substantial customer base and market share and enough customer success content to validate their vision. Invoca is recognized for being highly rated by its customers and for high-quality vendor-produced customer success content. Read more here.

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