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Blog
Recent Posts
Healthcare
by
Stacey Watkins
Happier Patients and More Booked Appointments with Invoca for Healthcare
Try this calculator to see how much missed patient calls are costing your healthcare business. Learn how conversation intelligence for healthcare can help.
Invoca News
by
Debby Haynam
Why Invoca is a 2020 Best Workplace for Parents
Invoca is honored to be included among the 2020 Great Place to Work® Best Workplaces for Parents™.
Paid Search
by
Owen Ray
The Marketing Acquisition Cost Benchmark Report
The Invoca Marketing Acquisition Benchmark report analyzes data from over 500 marketers to track paid search acquisition cost trends and tips to reduce your CPA
AI
by
Julia Stead
Voice Tools Versus Chatbots: Where Should Marketers Invest?
A few years ago, industry experts predicted that text-based chatbots were the next big thing in automated sales and service.
Call Tracking
by
Amber Tiffany
8 Call Tracking Metrics You Need To Be A True PPC Master
Here are eight of the most important call tracking metrics real PPC experts need in their dashboard.
Invoca News
by
Gregg Johnson
Invoca + DialogTech: Accelerating Revenue with Conversation Intelligence
Invoca has acquired call tracking and analytics platform DialogTech to Become the #1 Conversation Intelligence Platform with $100M in Revenue. Learn more.
Healthcare
by
Derek Andersen
How Leading Healthcare Providers Reimagine the Patient Journey with Conversation Intelligence
Marketers from Banner Health, BJC Healthcare, and University Hospitals share how they optimize the patient journey. Learn their top tips and strategies.
General
by
Derek Andersen
7 Tips for Coaching Call Center and Multi-Location Sales Teams
Want to mold your telesales team into championship-caliber players? Read this blog to learn the best coaching tactics to take your agents to the next level.
Call Tracking
by
Debby Haynam
How to Implement Call Tracking and Analytics and Get Fast Results
With its immediate impact on conversion rates and revenue, implementing call tracking and analytics can be one of the biggest wins of your career.
Conversation Intelligence
by
Derek Andersen
4 Steps for Sales Leaders to Boost Close Rates With Conversation Intelligence
Want to boost your call center sales team's performance? Get step-by-step instructions for how you can use conversation intelligence to increase close rates.
AI
by
Laurence Santy
15 Things AI Can — and Can't Do (So Far)
An incredible amount of hype and false rumors surround AI in 2025. Learn 15 things AI can and can’t do, so far.
Performance Marketing
by
Laurence Santy
8 Types of Affiliate Marketing Fraud — and How to Avoid It
The shady days of affiliate marketing are waning, but it takes more to instill confidence in partners. To rebuild trust, we must actively work to detect fraud.
Call Tracking
by
Amber Tiffany
9 Reasons Marketers Are Dumping Lead Forms For Phone Calls
There is a powerful alternative to the lead form you may have been overlooking. Here's how phone calls put lead forms to shame when it comes to lead generation.
Conversation Intelligence
by
Owen Ray
Introducing the Ultimate Guide to Conversation Intelligence for Marketers
Learn everything marketers need to know about conversation intelligence software, call tracking, and speech analytics. Download now for free.
Call Tracking
by
Amber Tiffany
11 Simple Ways To Get More Calls From Your Marketing Campaigns
Here are 11 easy ways to get started. And if you're not convinced your prospects are interested in calling, this data may change your mind.
Marketing Analytics
by
Owen Ray
How Google Last-Click Attribution Sends Marketing Astray
Adwords last-click attribution may be deprecated, but the question remains, is last-click attribution the best way to gauge marketing performance?
Invoca News
by
Ander Vazquez
How to Land the SDR Job of Your Dreams
Want to get into sales? Here's some practical advice, common mistakes, and some tragic real-life examples of what not to do when hunting for an SDR job.
Marketing Analytics
by
Owen Ray
Using Conversational AI to Connect the Online to Offline Buying Experience
Learn how artificial intelligence can deliver smarter customer insights, resulting in more effective search, social, and display ad campaigns.
Call Tracking
by
Laurence Santy
What Is Lead Tracking? Understanding Basics & Benefits
Understand what lead tracking is and its benefits. Improve your sales process with effective lead tracking techniques.
Call Tracking
by
Owen Ray
The Most Common Questions About Conversation Intelligence Answered
If you're looking at call tracking and conversation intelligence platforms, you probably have a lot of questions. Here are the answers!
Conversation Intelligence
by
Derek Andersen
6 Ways Conversation Intelligence Can Drive More Contact Centre Revenue
The contact centre is a critical part of the customer journey. Learn how conversation intelligence can deliver contact centre experiences that boost revenue.
Call Tracking
by
Laurence Santy
What Is Call Attribution and Why Do I Need It?
Here is how you can use call tracking to get attribution for sales that happen over the phone that were driven by your digital marketing.
Call Tracking
by
Amber Tiffany
How To Get Call Tracking Data Inside Google Analytics In 4 Easy Steps
Learn how to integrate call tracking data into Google Analytics to measure the impact of your marketing campaigns and find ways to optimize your ads.
Performance Marketing
by
Owen Ray
How to Personalize Customer Experiences with Data Analytics
Personalization is a core expectation for today's customers. But to deliver seamless personalization, you first need the right data to understand your audience.
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