Go with the Conversation Intelligence AI Leader

Contact Centres
Multi-Location Businesses
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Pro

Get started with conversation intelligence AI
Includes:
  • 6,000 annual local or toll-free numbers
  • 5 custom Signals
Get your quote
What you can do:
  • Track inbound calls with dynamic numbers
  • Record calls and build custom IVRs
  • Import offline conversions and revenue
  • Optimise ad campaigns with no-code integrations
  • Integrate using APIs and webhooks
  • Detect unanswered calls and voicemails
  • Get real-time alerts on important call moments
Optional Add-Ons:
  • Signal AI conversation analytics suite
  • PreSense
  • Automated quality assurance
  • Advanced IVR features
  • Premium integrations including Salesforce CRM, Adobe Experience Cloud, and more.

Enterprise

Upgrade to the richest analytics and enterprise-grade features
Includes:
  • 12,000 annual local or toll-free numbers
  • 50 custom Signals
Get your quote
Everything from Pro, plus:
  • Enhanced digital data capture
  • Additional digital advertising integrations
  • Advanced IVR features
  • Advanced report access
  • SAML single sign-on user authentication
  • Sandbox demo environment
Optional Add-Ons:
  • Signal AI conversation analytics suite
  • PreSense
  • Automated quality assurance
  • Premium integrations including Salesforce CRM, Adobe Experience Cloud, and more.

Elite

Orchestrate seamless online and offline buying experiences
Includes:
  • 18,000 annual local or toll-free numbers
  • 100 custom Signals
Get your quote
Everything from Enterprise, plus:
  • PreSense
  • Intelligent, data-driven call routing 
  • SIP integration
  • Affiliate marketing feature suite
  • Dozens of additional integrations including Adobe Experience Cloud
Optional Add-Ons:
  • Signal AI conversation analytics suite
  • Automated quality assurance

Performance Professional

Drive and monetize high-value calls with enterprise-grade features and reliability
Includes:
  • 6,000 annual local or toll-free numbers
  • 5 custom Signals
Get your quote
What you can do:
  • Track inbound calls with dynamic numbers
  • Record calls and build custom IVRs
  • Import offline conversions and revenue
  • Optimize ad campaigns with no-code integrations
  • Integrate using APIs and webhooks
  • Campaign syndication & bundling
  • Payout assignment for qualified calls and conversions

Performance Enterprise

Take your pay-per-call program to the next level with real-time routing and best-in-class reporting
Includes:
  • 12,000 annual local or toll-free numbers
  • 50 custom Signals
Get your quote
Everything from Performance Pro, plus:
  • Enhanced digital data capture
  • Dynamic call routing, including real-time webhooks
  • Advanced IVR features and call whisper

Enhance your Invoca platform with add-ons

Signal AI
Get insight into customers, campaigns, and contact center performance with industry-leading conversation intelligence.
  • Signal AI Studio
  • Keyword spotting
  • Signal AI Discovery
  • Caller & agent sentiment analysis
  • Signal AI Autocapture
  • Best-in-class transcripts
  • Redaction
Quality Assurance & Agent Coaching
Get a complete view into agent call handling, quality, and compliance to boost conversion rates, customer satisfaction, and operational efficiency.
  • Automated QA and call scorecards
  • Agent Voice ID
  • Agent coaching
PreSense
Send real-time insight from your customers' digital journeys to your contact centre and offer efficient, personalised, and proactive support right from the start.
Integrations
Turn conversation data into automated actions with Invoca’s extensive integration library.
Invoca integration - Five9

From Implementation to ROI, We’re Here For You

Customers come first at Invoca. You’ll have the right team and strategy to succeed with our best-in-class customer onboarding, support, and help documentation.

Invoca - customized success plans
Customised success plans
Invoca - Videoconference, phone, and email support
Videoconference, phone, and email support
Invoca - 24x7 platform availability & monitoring
24x7 platform availability & monitoring
Customers come first at Invoca