Seamless Integrations. Intelligence Magnified.

Invoca’s extensive API library enable you to create custom, bi-directional data deliveries between Invoca and virtually any platform—even home-grown solutions. Setup is made simple with exhaustive documentation.

Analyze inbound and outbound calls, callbacks, and follow-ups in one place to improve QA, coaching, compliance, and business outcomes.

Use Invoca’s APIs to automatically send rich, post-call data from your contact center platform back into Invoca as soon as the call ends. Capture agent, disposition, outcome, and QA details so you can improve attribution and better understand performance across teams.

Effortlessly send and request data between systems. Automate updates across your tech stack to keep data fresh.

Invoca supports Session Initiation Protocol (SIP) connecting your inbound calls to your business over the internet. This reduces telecom fees and enables passing of real-time data to your call centre to personalise caller experiences.

The #1 reason companies switch to Invoca is the quality of our integrations. To quote one of our customers, “they just work.” With 50+ integrations and over a dozen no-code offerings for the most popular platforms, Invoca makes it simple to share conversation analytics data across your entire tech stack.