Drive revenue growth by connecting digital marketing teams to the contact center
Connect online and offline experiences in the Genesys platform with Invoca PreSense.
Empower agents with real-time insights
Surface key digital journey insights like caller ad clicks, page visits, and cart contents so agents can personalize conversations, resolve issues quickly, and drive more conversions.
Enhanced customer experience
Automatically route callers to the right agent based on their real-time web behavior, reducing wait times, eliminating unnecessary transfers, and improving conversion outcomes.
Align marketing with contact center execution
Integrate call outcomes with marketing solutions for optimized strategy that generates more of the calls that convert into sales.
Celebrate Invoca + Genesys with a gift
Casamigos Margarita Bundle
Shake it up!
Home Run BBQ Set
Grill like a super star!
Packed with Purpose Treat Bundle
Dig right in!
Charity Gift Card
$50 to donate to your charity of choice.
Your mailing details
We have recorded your preferred mailing address for your shipment and are processing your gift. Shipments may take up to 7 business days before delivery. Offer is valid while supplies last to the originally offered recipient.
Book a time to meet with us and learn why Invoca PreSense for Genesys Cloud is a unique and powerful integration that helps contact centers grow revenue by aligning with their digital marketing teams to orchestrate winning end-to-end experiences at scale, from ad click, to call, to conversion.
“The second a rep picks up the phone, we know what’s in their cart, we know what features they are interested in, we know what pages they’ve been on. When the rep has that information, it’s incredible what they can do.”
