How Invoca's Active Conversation Intelligence platform works for marketing, sales, eCommerce, and customer experience teams.
How to Enhance Google Ads Data-Driven Attribution With Phone Call Conversions
See how to improve Google Ads attribution Google Data-Driven Attribution for phone call conversions and smart bidding. DDA now works with more conversion types.
Capture Lost Sales with Invoca’s new Lost Sales Recovery
Missed sales calls are costing you. Learn how to use Invoca conversation intelligence to recover lost sales and reduce unanswered calls.
How Invoca Works with Your Contact Center Tech Stack to Empower Agent Success
Learn how cloud-based conversation intelligence software integrated with your call center technology. It’s easier than you think!
Congrats Invoca Summit 2021 Award Winners!
Here are the winners from Invoca Summit 2021-the premier conversation intelligence conference. These are the most innovative users of conversation intelligence.
Invoca named a Leader in Forrester Wave Conversation Intelligence Report
Invoca has been named a Leader in The Forrester Wave: Conversation Intelligence: Sales And Marketing, Q4 2021 report. Learn more and download the report.
Healthcare Marketing Benchmark: Are Your Competitors Outperforming You?
Learn how healthcare marketers and call center managers are using conversation intelligence to increase patient acquisition and improve patient experiences.
How to Analyze Call Center Data to Improve Efficiency
Invoca explains how to analyze call center data to optimize the efficiency of your team with minimal disruption using predictive analytics and AI. Learn more.
4 Ways to Improve the eCommerce Experience with Call Center Data
To truly own the eCommerce experience, you need to connect the digital-to-call experience and get deep insights about each customer. Learn how in this blog.