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Integrate Any Platform with Confidence
Create real-time, bi-directional data flows to enrich data across your marketing and contact center platforms.
Customize Automation and Create Workflows
Get the accurate data you need to succeed in powering workflows and eliminating manual tasks.
Uncover Insights Hiding in Outbound Sales Calls or Follow-Ups
Import call recordings so Invoca’s AI can reveal behaviors driving conversions or poor customer experiences.
Custom integrations made easy with Invoca APIs
Invoca’s extensive API library enable you to create custom, bi-directional data deliveries between Invoca and virtually any platform—even home-grown solutions. Setup is made simple with exhaustive documentation.
Import recorded calls for AI-powered analysis
Analyze inbound and outbound calls, callbacks, and follow-ups in one place to improve QA, coaching, compliance, and business outcomes.
Bring post-call metadata from your contact center into Invoca
Use Invoca’s APIs to automatically send rich, post-call data from your contact center platform back into Invoca as soon as the call ends. Capture agent, disposition, outcome, and QA details so you can improve attribution and better understand performance across teams.
Automate and update with webhooks
Effortlessly send and request data between systems. Automate updates across your tech stack to keep data fresh.
Dial down costs with SIP
Invoca supports Session Initiation Protocol (SIP) connecting your inbound calls to your business over the internet. This reduces telecom fees and enables passing of real-time data to your call center to personalize caller experiences.
Proven integrations
The #1 reason companies switch to Invoca is the quality of our integrations. To quote one of our customers, “they just work.” With 50+ integrations and over a dozen no-code offerings for the most popular platforms, Invoca makes it simple to share conversation analytics data across your entire tech stack.
Uncover and activate insights from every conversation
