Convert More Callers to Customers at Every Location

Cloud-Based CX Solution for Phone Calls to Multi-Location Brands
  • Get complete visibility into how every location handles calls with reporting on call volume, caller intent, unanswered and unconverted calls, and much more.
  • Improve location call handling by automatically scoring 100% of calls to locations and identifying areas to improve.
  • Deliver frictionless experiences with intelligent, intent-based call routing and conversational IVRs that are easy to configure.
  • Reduce missed calls by automatically rerouting unanswered calls to an available location or agent to assist.
Invoca Named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms
Q2 2024 reportInvoca Award - opusresearch Intelliview LeaderG2 Leader, Fall 2024G2 Best Relationship Enterprise, Fall 2024G2 Leader, Americas, Fall 2024
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