Convert More Callers to Customers at Every Location
Cloud-Based CX Solution for Phone Calls to Multi-Location Brands
- Get complete visibility into how every location handles calls with reporting on call volume, caller intent, unanswered and unconverted calls, and much more.
- Improve location call handling by automatically scoring 100% of calls to locations and identifying areas to improve.
- Deliver frictionless experiences with intelligent, intent-based call routing and conversational IVRs that are easy to configure.
- Reduce missed calls by automatically rerouting unanswered calls to an available location or agent to assist.
Invoca Multi-Location Customers Get Results

580%
increase in appointments scheduled

Increased close rates drive the highest profits in company history

580%
increase in appointments scheduled

Increased close rates drive the highest profits in company history
"Invoca has given us complete visibility into the campaigns driving each call as well as what happens on those calls. It’s enabled us to get a higher return on our ad dollars and prove our full ROI."

Increased occupancy at communities during pandemic

15%
increase in call center efficiency
Invoca Customers Get Results

"Invoca gives us a single source of truth about how many call conversions we’re driving for the brands under our umbrella. This allows us to double down on our best campaigns and spend our budget smarter."

"Invoca has given us complete visibility into the campaigns driving each call as well as what happens on those calls. It’s enabled us to get a higher return on our ad dollars and prove our full ROI."

"Invoca is a very powerful tool that can be the linchpin for your entire data structure and digital strategy. The Invoca motto is, 'integrated data drives automated results' and that is exactly what happened to us."