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Blog
Recent Posts
Call Tracking
by
Ian Dailey
How to Optimize Digital Marketing Campaigns with Call Tracking and Analytics in 4 Steps
Learn how to use call tracking data to optimize marketing campaigns for higher-quality calls.
by
Owen Ray
How Data Transparency Resolves Friction Between Franchisors and Owners
Learn how franchises use conversation intelligence to track and attribute sales that happen on the phone and share data between franchisees and franchisors.
Paid Search
by
Blair Symes
How to Enhance Google Ads Data-Driven Attribution With Phone Call Conversions
See how to improve Google Ads attribution Google Data-Driven Attribution for phone call conversions and smart bidding. DDA now works with more conversion types.
Marketing Analytics
by
Ariel Middleton
What CCPA Means for Marketers
The California Consumer Privacy Act (CCPA) went into effect on January 1, 2020 and here's what you need to know...
Digital Marketing
by
Derek Andersen
Why You Need to Update Your Data-Driven Marketing Strategy for 2025
In 2025, marketers are capturing more data than ever before. Learn how to use it to personalise experiences and boost ROI.
Invoca News
by
Debby Haynam
Celebrating International Women's Month
International Women’s Month is an opportunity to reflect on the impact, intelligence, and inspiration that women give to the world 365 days a year.
Marketing Analytics
by
Lesley Choi
How to Create Summer-Themed Marketing Campaigns
Summer is finally here and unless you are selling sunscreen, you might want to take a look at how to create interesting marketing campaigns to boost your sales.
Conversation Intelligence
by
Derek Andersen
6 Ways AI Can Transform Customer Experiences
86% of CEOs said AI is mainstream technology in their office. If you don’t use AI to improve customer experiences, you’ll fall behind your competition.
Marketing Analytics
by
Owen Ray
What is IDFA and Why Apple Killed it: Everything Marketers Need to Know
Apple has essentially killed the IDFA, or identifier for advertisers, in iOS 14. Here’s what it means to marketers and how it impacts call tracking with Invoca.
Paid Search
by
Owen Ray
Everything Marketers Need to Know About Connecting Phone Calls with Google Ads - INFOGRAPHIC
Google paid search ads help marketers drive more inbound phone calls to their businesses. See this infographic to see stats on Google Ads and phone calls.
Call Tracking
by
Ian Dailey
The Evolution of Call Tracking: What Digital Marketers Need to Know
Bridging the online-offline divide that occurs when clients call, marketers must decide on call tracking or intelligence. There are some important differences.
Invoca News
by
Derek Andersen
Invocans Use Volunteer Time Off to Give Back to Their Communities
Every year, we’re inspired by how Invocans use their volunteer time off to make a difference in their communities. Read their stories here.
Retail
by
Derek Andersen
4 Ways to Improve the eCommerce Experience with Call Center Data
To truly own the eCommerce experience, you need to connect the digital-to-call experience and get deep insights about each customer. Learn how in this blog.
Financial Services
by
Owen Ray
LendingTree Uses Invoca Call Tracking to Increase Revenue & Personalize the Customer Journey
See how LendingTree uses Invoca call tracking and analytics to get better marketing attribution from phone calls and create an exceptional customer experience.
Contact Centre
by
Derek Andersen
The Top 10 Advantages of Remote Call Centres
Learn the advantages of shifting to a remote contact centre and check out the latest tools managers are using to improve performance.
Retail
by
Stacey Watkins
How eComm Teams Can Drive More Revenue with Conversation Intelligence
Learn how eCommerce teams can use conversation intelligence and call tracking software to optimize digital experiences and increase conversion rates.
Invoca News
by
Caitlin Davis
3 Things To Consider While Recruiting More Women Into Engineering Roles
When it comes to women in computer science, industry stats present a pretty bleak picture.
Digital Marketing
by
Laurence Santy
Omnichannel Marketing: The Ultimate Guide for 2025
Omnichannel marketing ensures customers receive a consistent experience across all online and offline channels. Learn how to prepare your strategy for 2025.
Paid Search
by
Owen Ray
Tracking Cookies are Dead: What Marketers Can Do About It
The latest news and tactics that marketers can employ in a world without browser cookies in part two of our series on the end of tracking cookies.
Conversation Intelligence
by
Owen Ray
How to Turn Missed Sales Calls into Revenue Opportunities
Learn how revenue execution platforms help marketers, call centers, and multi-location businesses reduce missed sales call rates and improve followups.
Call Tracking
by
Cari Thompson
How To Drive High Quality Calls Your Business Actually Wants
Whether it’s dessert, makeup, or post-Billy-Madison era Adam Sandler movies -- sometimes less is more.
Call Tracking
by
Caitie Gonzalez
20 Useful Facts About Phone Calls Most Marketers Still Don't Know
To help you get in the game, we've compiled 20 facts from Invoca's newest report, the 2016 Call Intelligence Index.
Call Tracking
by
Debby Haynam
Integrate Call Analytics into Salesforce Sales Cloud for Closed-Loop Attribution
Learn how call tracking works with Salesforce Sales Cloud to give you closed-loop attribution, build audiences, and unify customer data.
Marketing Analytics
by
Jane Irene Kelly
How to Drive More Sales and Revenue with Your Facebook Ads
Check out this handy checklist to boost your return on ad spend (ROAS) and sales from your Facebook ads and optimize all your Facebook ad campaigns.
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