Recent Posts

Marketers from Banner Health, BJC Healthcare, and University Hospitals share how they optimize the patient journey. Learn their top tips and strategies.

With its immediate impact on conversion rates and revenue, implementing call tracking and analytics can be one of the biggest wins of your career.

Want to boost your call center sales team's performance? Get step-by-step instructions for how you can use conversation intelligence to increase close rates.

An incredible amount of hype and false rumors surround AI in 2025. Learn 15 things AI can and can’t do, so far.

The shady days of affiliate marketing are waning, but it takes more to instill confidence in partners. To rebuild trust, we must actively work to detect fraud.

There is a powerful alternative to the lead form you may have been overlooking. Here's how phone calls put lead forms to shame when it comes to lead generation.

Learn everything marketers need to know about conversation intelligence software, call tracking, and speech analytics. Download now for free.

Here are 11 easy ways to get started. And if you're not convinced your prospects are interested in calling, this data may change your mind.

Adwords last-click attribution may be deprecated, but the question remains, is last-click attribution the best way to gauge marketing performance?

Want to get into sales? Here's some practical advice, common mistakes, and some tragic real-life examples of what not to do when hunting for an SDR job.

Learn how artificial intelligence can deliver smarter customer insights, resulting in more effective search, social, and display ad campaigns.

Understand what lead tracking is and its benefits. Improve your sales process with effective lead tracking techniques.

If you're looking at call tracking and conversation intelligence platforms, you probably have a lot of questions. Here are the answers!

The contact centre is a critical part of the customer journey. Learn how conversation intelligence can deliver contact centre experiences that boost revenue.

With the Invoca call tracking and Adobe you can: attribute high-value calls to paid campaigns to improve your media spend strategy in Adobe Media Optimizer.

Here is how you can use call tracking to get attribution for sales that happen over the phone that were driven by your digital marketing.

Learn how to integrate call tracking data into Google Analytics to measure the impact of your marketing campaigns and find ways to optimize your ads.

Personalization is a core expectation for today's customers. But to deliver seamless personalization, you first need the right data to understand your audience.

Daniel Dubinsky joined us over four years ago. With his background in aerospace engineering, he quickly became a sought-after source of technical information.

A multi-cloud approach provides options for building a backend stack that generates the best possible experience for customers.

Learn why the contact centre plays an important role in the digital buying journey and how to optimize the experience with conversation intelligence.

Learn how to create lookalike audiences by leveraging call tracking data to target high-intent customers.

AI is improving customer service experiences and reshaping how businesses implement customer service processes across their organization. Learn more.

Google My Business is one of the biggest drivers of local leads. Learn the strategies multi-location marketers use to increase call conversions from GMB.