Location-Specific Business Hours

Now you can set business hours at the location level instead of just at the campaign level to make sure calls always reach the right location at the right time. This makes it easy to manage different schedules, time zones, and open/close windows across multiple sites.

Availability & Implementation: Available after Sept 30, 2025

Included in all editions at no additional cost

‍

• Tailor hours to match each location’s schedule, with multiple open/close windows per day
  
• Apply updates in bulk to save time and reduce errors
  
• Smarter call experiences: route calls to the right place at the right time
  
• Improved reporting: align performance with true business hours

‍