Four New AI Voice Agent Actions

Invoca's AI Voice Agents are expanding with a new set of built-in actions. Schedule Appointment automates bookings by capturing the day and time a caller wants and confirming it directly on your calendar. Lookup & Qualify checks a caller-provided value, such as a ZIP code or account number, against your data in real time so the agent always knows the right next step. Request Callback captures a caller's name, number, and reason for calling when they'd rather not wait on hold, and hands the transcript to your team. End Call lets the agent fully answer a caller's questions and close out the conversation without ever involving a live rep.

For Who? Invoca's AI Voice Agent customers. 

Availability & Implementation: Feature rollout begins in September 2026.

• Converts and qualifies leads without requiring human staff to be on the call
• Reduces hold-time frustration by giving callers the option of a callback instead of waiting
• Keeps human reps focused on the calls that truly need them, while routine questions are resolved automatically

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