AI Messaging Agent: Digital Journey & Intent Data

Make conversations feel personal from the first message. AI Messaging Agent can use digital journey and attribution context, like landing page, calling page, campaign source, and search terms, so the conversation starts with relevant information instead of a generic opener. For returning customers, the agent can also reference prior conversation context to maintain continuity.

This feature is available now for all U.S. customers. Dive deeper in the Support Portal. 

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• More relevant engagement based on what the customer searched or clicked.
• Smarter qualification with better context for follow-up questions.
• Faster conversions by reducing “back-and-forth” discovery.