Connect and Collaborate With The New Invoca Community

min read
Connect and Collaborate With The New Invoca Community

It has been an exciting year at Invoca and between the acquisition of DialogTech, our recent funding round, and our expanded investment in conversation intelligence innovation, there is a lot to celebrate! What makes me want to put my party hat on is the massive growth of our community of amazing customers. Our mission at Invoca is to ensure the success of all of our customers and it’s what drives us to do more every day. That’s one of many reasons I’m so excited to bring together all of our customers and partners with a brand-new Invoca Community program! 

What is the New Invoca Community All About?

The new Invoca community is more than just a knowledge base, it’s the online destination that brings together all of Invoca customers across marketing, sales, the contact center, customer experience and dozens of industries. You’ll also be joining dozens of agency and technology partners and over 400 Invoca employees who make up our growing community. 

It’s a one-stop shop for Invoca customers and partners to network and collaborate with their peers, learn best practices from each other, and get all the information they need to get the most value possible from Invoca. And we’re already feeling the excitement brewing with our customers!

I am excited for the launch of the Invoca Community because it provides a structured forum to brainstorm ideas, best practices, and new optimizations within our industry vertical and with other multi-location businesses. Combining the rich learning resources with peer discussions will help ensure we make any pivots needed to maximize our platform configuration. - Amanda  Sloan, Director, Marketing, Acadia Healthcare  

What You’ll Find in the Invoca Community

Whether you’re a new Invoca customer or a conversation intelligence expert, the Invoca community has the resources you need to grow your business and advance your career. In the new Invoca Community, you’ll find: 

  • An extensive knowledge library and documentation to help you set up and get results from everything from integrations to Signal AI 
  • Self-paced learning resources
  • Open community chat where you can get questions answered by your peers and the experts from Invoca
  • Integrated support portal that makes it easy to file a case and / or find the right resources that might solve your issue on the spot
  • Invoca events, meetups, and networking opportunities

From the moment I started at Invoca, it was obvious that Invoca customers have a strong sense of community and love taking advantage of opportunities to meet each other and support each other in their journeys. Whether at Invoca Summit, a local meetup, or at industry conferences, it’s obvious that the bond and collaborative spirit is strong. As a community builder, seeing this is very special to me and it’s what drove us to create this new community to help all of you build upon your success and become part of this group of innovative Conversation Intelligence Heroes!

If you’re an Invoca customer, just head to the Community homepage, click on the gray profile icon at the top right, and you will be logged in through your Invoca platform. Not an Invoca customer yet? Click here to schedule a custom consultation. We’d love to have you join our community! 

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