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Blog
Recent Posts
Revenue Execution
by
Owen Ray
How Siloed Marketing and Telesales Data is Killing Revenue and Damaging Your Brand
The disconnect between sales and marketing doesn’t just hurt revenue, it could be damaging your brand. Learn how revenue execution platforms can help.
Healthcare
by
Owen Ray
How Invoca Helped CHG Healthcare Improve Attribution & Uncover Call Center Issues
CHG Healthcare implemented Invoca to get attribution for calls driven by digital marketing campaigns, but Invoca also helped uncover many call center issues too
Invoca News
by
Chaly Barkarr
Hispanic Heritage Month Employee Feature: Chaly Barkarr
For Hispanic Heritage month, Chaly Barkarr shared her journey learning English and the importance of her Puerto Rican culture.
Paid Search
by
Owen Ray
What the Death of Browser Tracking Cookies Means for Marketers: Part 1
Are tracking cookies dead to marketing? The tracking cookie is crumbling and it's about to make mess.
Performance Marketing
by
Owen Ray
Facebook Call Ads: Everything Marketers Need to Know
Learn how to use the Facebook call ads feature to make it easy for new customers to call you from social media advertising.
Invoca News
by
Laura Schierberl
Invoca Wins AI Breakthrough Award for Signal AI Solution
Invoca's Signal AI platform has won "Best AI-based Solution for Marketing" from the AI Breakthrough Awards. Other winners include Google, Qualcomm, NVIDIA & IBM
Contact Centre
by
Laurence Santy
6 Reasons for High Call Volume — and How to Manage It!
The more calls you get the better right? Not quite. Too many calls can be harmful. Here're 6 reasons why your call volume may be out of control & how to tame it
Marketing Analytics
by
Jonathan Pogact
How to Use SMS Text Messages to Increase Sales and Inbound Calls
Want to connect with your customers? Check out these tips to meet your customers when they are most engaged on their mobile device via SMS.
Invoca News
by
Debby Haynam
Why Tech's Celebration of Pride Needs to Continue After June
There are many things that companies can start implementing to improve the experience of their LGBTQ+ employees.
Marketing Analytics
by
Caitie Gonzalez
How To Master Facebook's Offline Conversion Tracking
if you're new to offline attribution, there are a few things you need to know before you can use Facebook's Offline Conversions with call tracking.
Call Tracking
by
Owen Ray
The Marketer's Guide to Call Tracking Data Privacy, Security, and Compliance
In this primer we explain the four major global consumer privacy standards that marketers need to know about: GDPR, SOC, HIPAA, and PCI DSS.
Invoca News
by
Debby Haynam
Invoca Named an Inc. Best Workplace for a Fourth Consecutive Year
Invoca has been named a Best Workplace by Inc. Magazine for four years running. See what makes Invoca one of the best places to work in tech.
Marketing Analytics
by
Cari Thompson
Top 7 Barriers To Conversion You May Be Overlooking
When it comes to conversion rate optimization (CRO), we know the drill: change the button color, make the CTA bold and red, add an arrow, and cross your fingers
AI
by
Victor Borda
Inside Engineering: Adapting Agile for Data Science R&D Teams
Learn how to adapt scrumban-based agile processes for data science R&D, how to implement and expand data science pipelines.
AI
by
Laurence Santy
AI for the Customer Experience: Benefits, Challenges, and 10 Examples
Learn how you can invest in AI to automate processes, crunch data to gain business insights, and deliver seamless experiences.
Call Tracking
by
Owen Ray
9 Signs You’ve Outgrown Your Call Tracking Platform
You don’t want to be caught off guard when you start stretching the limits of your call tracking platform’s ability to keep up with your business.
Call Tracking
by
Ian Dailey
How Routing Calls Based on Digital Intent Data Can Boost Call Center Profits
Learn how the contact center can route calls more efficiently with digital intent data and conversation intelligence.
Financial Services
by
Owen Ray
40+ Financial Services Marketing Statistics You Need to Know in 2025
Most financial services consumers start their journey with search and convert by calling. Delivering a frictionless call experience is critical. Learn more.
Healthcare
by
Owen Ray
How VITAS Healthcare Uses Call Tracking to Maximize Digital Marketing ROI
Learn how VITAS Healthcare uses Invoca’s AI-powered call tracking software to gain a better understanding of inbound call data to boost marketing ROI.
Call Tracking
by
Blair Symes
What Is Dynamic Number Insertion (DNI) and How Does It Help Marketing?
Dynamic number insertion (DNI) enables businesses to attribute the phone calls generated from their digital advertising - with fewer phone numbers.
Retail
by
Derek Andersen
37 Statistics Retail Marketers Need to Know in 2025
Retail ad spend is rising and marketers are failing to connect the consumer journey. Learn retail marketing statistics to help you form your 2025 strategy.
AI
by
Owen Ray
What Are Chatbots and Are Consumers Ready to Talk to Them?
The next generation of voice- and text-based chatbots are more human. But are consumers ready to talk to bots? Are they always a viable substitute for a human?
Conversation Intelligence
by
Wendy Halleck
Getting Started With Conversation Intelligence is Easier Than You Think
Learn how to get started with call tracking and conversation intelligence quickly with Invoca’s blueprint for success.
Healthcare
by
Owen Ray
Healthcare Marketing Compliance with Conversation Intelligence
Invoca’s Conversation Intelligence helps healthcare organizations gain deeper marketing insights while complying with HIPAA regulations. Learn more.
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