The Multi-Location & Franchise Playbook for Converting Phone Leads
Help Locations Convert More Calls
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Phone calls are the main way consumers contact local businesses in automotive, healthcare, financial services, insurance, home services, legal, real estate, and other industries. And every time a location mishandles a call, the business could lose that customer or patient forever.
If your revenue hinges on the experience locations and franchisees provide callers, don’t leave it to chance. This playbook explains:
- Why calls to locations are critical to customer and patient acquisition
- CX issues from calls that cost businesses revenue
- Strategies for CX, sales, and operations leaders to take control of the call experience at every location
- Examples of how businesses like yours are increasing call conversions
