Convert More Callers to Customers at Every Location

Cloud-Based CX Solution for Phone Calls to Multi-Location Brands
  • Get complete visibility into how every location handles calls with reporting on call volume, caller intent, unanswered and unconverted calls, and much more.
  • Improve location call handling by automatically scoring 100% of calls to locations and identifying areas to improve.
  • Deliver frictionless experiences with intelligent, intent-based call routing and conversational IVRs that are easy to configure.
  • Reduce missed calls by automatically rerouting unanswered calls to an available location or agent to assist.
"Invoca gives us a single source of truth about how many call conversions we’re driving for the brands under our umbrella. This allows us to double down on our best campaigns and spend our budget smarter."
James McGinn, Head of Paid Media
"Invoca has given us complete visibility into the campaigns driving each call as well as what happens on those calls. It’s enabled us to get a higher return on our ad dollars and prove our full ROI."
Anand Rao, SVP of Digital Business
Anand Rao, SVP of Digital Business
"Invoca is a very powerful tool that can be the linchpin for your entire data structure and digital strategy. The Invoca motto is, 'integrated data drives automated results' and that is exactly what happened to us."
Nataly Huff, Director of Digital Marketing
Nataly Huff, Director of Digital Marketing
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Invoca Named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms
Q2 2024 reportInvoca Award - opusresearch Intelliview LeaderG2 Leader Small Business, Fall 2023G2 Best Relationship Enterprise, Fall 2023G2 Momentum Leader, Fall 2023