New IVR Feature: New Node Insert Options
Restructure your call flow without rebuilding it
New Node Insert Options let you wrap an entire call flow, or just a single branch, inside a new parent node, such as an A/B test, a condition check, the AI Messaging Agent, or a Voice Agent, without rebuilding the surrounding call treatment from scratch.
For Who? Customers who want to test new features without rebuilding their call flow from scratch. Available in the US and UK.
Availability & Implementation: To enable this feature, please reach out to your Invoca point of contact.
Key Benefits
- No need to rebuild an entire call flow just to test one new idea
- Makes it far easier to try A/B tests, AI Messaging Agents, and Voice Agents without redoing existing call logic
- Available to all customers at no additional cost