The Invoca Call Conversion Benchmarks Report for the Healthcare Industry
For healthcare providers, patient acquisition depends on two critical factors: how effectively your digital marketing drives qualified phone leads, and how well your offices and call centres convert those calls into appointments and new patients.
We created this benchmark report so you can discover where your healthcare organisation's digital marketing and call handling experiences excel, areas for improvement, and strategies to drive significant practice growth in an increasingly competitive marketplace.
Get Industry-Leading Insights From Over 60 Million Phone Calls
Based on Invoca's AI analysis of more than 60 million phone calls, this comprehensive benchmark report reveals healthcare-specific insights:
- Call Answer Rates: See how your answer rates compare to healthcare provider benchmarks and discover tactics to improve them
- Phone Lead and Conversion Rates: Compare your performance across marketing channels driving calls to your healthcare facilities and contact centres
- Google Ads Performance: Learn how healthcare organisations convert paid search traffic into phone leads and patients
- Call Handling Performance: Benchmark your call handling performance against industry standards on eight critical metrics
- Tips and Tactics to Transform Your Approach: Learn how your healthcare organisation can drive more leads, convert more patients, and provide amasing experiences
Key Healthcare Industry Findings
Get the report to learn actionable insights to maximise your marketing ROI, boost conversion rates, and improve call handling to drive more revenue.
