Conversation Intelligence
How Invoca's Active Conversation Intelligence platform works for marketing, sales, eCommerce, and customer experience teams.
How to Track Calls and Conversions from Facebook Ads
Learn how to use call tracking Facebook ads data to reach and convert more high-value target customers by using conversation intelligence.
How to Use First-Party Caller Data to Improve Audience Targeting Without Cookies
Shifting to audience targeting without cookies requires marketers to innovate in collecting first-party data. Learn how conversation intelligence can help!
How Hospitality Marketers Can Enhance Data-Driven Attribution Modeling with Call Data
Learn how hospitality marketers can drive more guest stays and revenue by using Google Data-Driven Attribution enhanced with call conversion data.
Build Your Action Plan for Improved Customer Satisfaction
Is your customer service team stuck in a performance rut? Build your action plan with these suggestions and watch customer satisfaction improve.
48 Financial Services Marketing Statistics You Need to Know in 2024
Most financial services consumers start their journey with search and convert by calling. Delivering a frictionless call experience is critical. Learn more.
8 Ways to Increase Revenue Through Your Contact Center
Learn how you can drive more revenue from the contact center and provide superior customer service with AI-powered quality assurance.
6 Ways AI Can Transform Customer Experiences
86% of CEOs said AI is mainstream technology in their office. If you don’t use AI to improve customer experiences, you’ll fall behind your competition.