Conversation Intelligence
How Invoca's Active Conversation Intelligence platform works for marketing, sales, eCommerce, and customer experience teams.
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What Makes Invoca the Best Conversation Intelligence AI for Marketing and Contact Centres
Learn what makes Invoca the best conversation intelligence software for marketing and contact centres. Advanced AI, ease of use, and accuracy make Invoca #1.
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Digital Transformation in Telecom: Benefits and 6 Examples
Conversation Intelligence is reshaping how Telcos are adapting to digitisation. Here's how this technology provides an edge in the new customer-centric world.
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How to Improve Contact Centre Employee Satisfaction (ESAT)
Learn how to improve contact centre employee satisfaction (ESAT) to retain more agents, increase productivity, and provide better customer service.
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What Is Display Advertising? 10 Tips to Drive More ROI
Learn the basics of display advertising and 10 actionable tips you can use right now to improve your ROI.
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What Is Zero-Party Data and How Can Marketers Use It?
With restrictions tightening on tracking cookies, marketers are turning to zero-party data. Learn what it is, why it’s important, and how it can boost your ROI.
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How to Track Calls and Conversions from Facebook Ads
Learn how to use call tracking Facebook ads data to reach and convert more high-value target customers by using conversation intelligence.
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7 Ways to Boost Facebook and Instagram ROAS With Data From Phone Conversations
The competition is heating up for Facebook and Instagram advertisers. Learn how you can tap into data from customer phone conversations to increase ROAS.
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