Go with the Conversation Intelligence AI Leader

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Pro

Get started with conversation intelligence AI

Includes:

6,000 60,000 annual local or toll-free numbers
5 custom Signals

What you can do:

Track inbound calls with dynamic numbers
Record calls and build custom IVRs
Import offline conversions and revenue
Optimize ad campaigns with no-code integrations
Integrate using APIs and webhooks
Detect unanswered calls and voicemails
Get real-time alerts on important call moments

Optional Add-Ons:

Signal AI conversation analytics suite
PreSense
Automated quality assurance
Advanced IVR features
Premium integrations including Salesforce CRM, Adobe Experience Cloud, and more.

Enterprise

Upgrade to the richest analytics and enterprise-grade features

Includes:

12,000 120,000 annual local or toll-free numbers
50 custom Signals

Everything from Pro, plus:

Enhanced digital data capture
Additional digital advertising integrations
Advanced IVR features
Advanced report access
SAML single sign-on user authentication
Sandbox demo environment

Optional Add-Ons:

Signal AI conversation analytics suite
PreSense
Automated quality assurance
Premium integrations including Salesforce CRM, Adobe Experience Cloud, and more.

Elite

Orchestrate seamless online and offline buying experiences

Includes:

18,000 250,000 annual local or toll-free numbers
100 custom Signals

Everything from Enterprise, plus:

PreSense
Intelligent, data-driven call routing
SIP integration
Affiliate marketing feature suite
Dozens of additional integrations including Adobe Experience Cloud

Optional Add-Ons:

Signal AI conversation analytics suite
Automated quality assurance

Performance Professional

Drive and monetize high-value calls with enterprise-grade features and reliability

Includes:

6,000 annual local or toll-free numbers
5 custom Signals

What you can do:

Track inbound calls with dynamic numbers
Record calls and build custom IVRs
Import offline conversions and revenue
Optimize ad campaigns with no-code integrations
Integrate using APIs and webhooks
Campaign syndication & bundling
Payout assignment for qualified calls and conversions

Performance Enterprise

Take your pay-per-call program to the next level with real-time routing and best-in-class reporting

Includes:

12,000 annual local or toll-free numbers
50 custom Signals

Everything from Performance Pro, plus:

Enhanced digital data capture
Dynamic call routing, including real-time webhooks
Advanced IVR features and call whisper

Enhance your Invoca platform with add-ons

Signal AI

Get insight into customers, campaigns, and contact center performance with industry-leading conversation intelligence.

Signal AI Studio
Keyword spotting
Signal AI Discovery
Best-in-class transcripts
Redaction
AI call summaries

Quality Assurance & Agent Coaching

Get a complete view into agent call handling, quality, and compliance to boost conversion rates, customer satisfaction, and operational efficiency.

Automated QA and call scorecards
Agent Voice ID
Agent coaching

PreSense

Send real-time insight from your customers' digital journeys to your contact center and offer efficient, personalized, and proactive support right from the start.

Integrations

Turn conversation data into automated actions with Invoca’s extensive integration library.

... and dozens more

From Implementation to ROI, We’re Here For You

Customers come first at Invoca. You’ll have the right team and strategy to succeed with our best-in-class customer onboarding, support, and help documentation.