Invoca Named a Strong Performer in The Forrester Wave™: Conversation Intelligence Solutions For Contact Centers

Q2 2025 Report
“Invoca stands out as the only vendor in this market that supports the full buyer journey.”
Invoca Named a Strong Performer in The Forrester Wave™: Conversation Intelligence Solutions For Contact Centers, Q2 2025 Report

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Learn why Invoca’s AI-powered conversation intelligence solution was named a Strong Performer, earning the highest possible score in eight criteria:

  • Vision
  • Roadmap
  • Revenue generation
  • Insights discovery
  • Insights to action
  • Pre-contact insights
  • Marketing optimisation
  • Signal extraction

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Invoca Named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms Q2 2024 report
Invoca has evolved into a comprehensive solution that bridges the gap between the digital buying journey and the contact centre to empower revenue teams.
— The Forrester Wave™: Conversation Intelligence Solutions For Contact Centers, Q2 2025 report
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