Create custom AI models to unlock game-changing insights from conversations

Signal AI Studio is powered by Invoca’s patented machine learning technology. It automatically analyzes every call to your business, mapping conversations into themes and topics. The AI trains itself to become an expert on your business — expertise it uses to detect the insights you need from calls with unprecedented accuracy.

Signal AI Studio’s no-code UI speeds you through the process of training a custom AI model. You simply tell it the insight you want to measure, and Signal AI Studio shows you transcribed examples from your calls that either fit or don’t fit that insight. It learns with every response, creating a new AI model in no time.

Unlike “black box” conversation analytics technologies, Signal AI Studio gives you real-time performance dashboards so you can see the accuracy of every AI model. You always know how the AI is performing, and you can easily train any model to improve it.

Create AI models to detect lead intent, product or service interest, and conversion outcome of every call from search and digital marketing. Use Signal AI Studio to measure the true performance of your campaigns, fuel breakthrough optimizations to increase ROAS and revenue, and target the right callers with the right message at the right time.

Use Signal AI Studio models to evaluate agent performance on 100% of calls. AI models accurately score KPIs and playbook elements without forcing agents to read scripts and sound robotic, resulting in better and more natural call experiences.