Invoca Summit 2018
November 6-9, 2018 | Hilton Santa Barbara Beachfront Resort
The industry's must-attend gathering of forward-thinking marketing leaders who understand the value of phone calls in today's customer journey.

This isn’t your typical marketing conference

Invoca Summit delivers innovative, world-class learning combined with intimate networking just steps from the beach in sunny Santa Barbara.

With a variety of thought-provoking speakers, expert-led breakout sessions, and fun social activities, you’ll get the opportunity to learn, connect with peers, and understand industry best practices in a uniquely beautiful setting.


From best-selling authors to innovative marketing leaders, this year's speaker line-up is too good to miss.

See all speakers


From keynotes and three breakout session tracks to exploring the best activities Santa Barbara has to offer, we've packed this year's Summit full of engaging content.

See full agenda

Accelerate Track

From Rollout to ROI: Getting immediate impact with Invoca

Invoca customers start seeing results faster than you might think. In this session, customers share success stories and lessons learned from implementing new initiatives with Invoca.

Understand Track

Pushing the AI envelope to understand complex call outcomes

In this session, you'll hear how Starkey is using Signal AI to understand complex conversation outcomes to reduce acquisition costs, save time, and optimize media spend.

Connect Track

Optimizing spend with Google Marketing Cloud

Hear how Invoca customers are leveraging Invoca call data in Google products to see the complete customer journey and identify where and where not to focus their marketing efforts and ultimately dollars.

Why attend

  • Participate in engaging discussions and informative sessions on bridging the digital and offline divide.
  • Hear success stories from innovative marketers who will share how they leverage call analytics and AI-powered voice insights to drive ROI.
  • Discover the latest innovations in voice AI: new product features and enhancements coupled with clear, actionable use cases.
  • Network with the best and brightest marketers today, while taking in the breathtaking Santa Barbara scenery and enjoying legendary Invoca hospitality.
"Invoca Summit does an amazing job in the three areas: down-to-earth product discussions and presentations, marketing colleagues presenting content around challenges and relevant use cases without a sales tilt to that presentation, and engaging evening activities that allow attendees to kick-back and connect in comfortable settings."
Daniel Ripes / VP, Global Partnerships / Rise Interactive
“Being able to talk to and learn from other marketing professionals in the same boat and often a step or two ahead makes the Invoca Summit a very useful experience. Lots of fun too.”
Dan Kresha / Internet Marketing Mgr. / Mutual of Omaha
“Getting a sneak peek at the newest and latest features as well as getting ideas from other marketers on how to improve call tracking campaigns was certainly measurably valuable for me.”
Lance Dobson / Account Mgr. Media & Advertising / Adobe
Daniel Ripes
Dan Kresha
Lance Dobson

Hilton Santa Barbara Beachfront Resort

The host hotel for Invoca Summit is the recently renovated Hilton Santa Barbara Beachfront Resort. Located just steps from the beach, this 4-diamond property provides all you need for business or pleasure with its great location and amenities.

The 2018 Call Intelligence Awards

Wednesday, November 7th at 4 pm

Our customers are innovative marketing heroes
2018 nominations are now closed, congratulations to all of our innovative customers who made the list! Winners will be announced during our live Call Intelligence Awards ceremony at 4pm on Wednesday, November 7th.

2017 Call Intelligence Award Winners

Visionary of the Year recipient: BoomTown
Martech Integration Champion: The Credit Pros
Call Partner of the Year recipient: Connect Your Home
Invoca Pioneer recipient: Frontier
Influencer of the Year recipient: Progrexion

Thank you to our amazing sponsors:

For sponsorship inquiries please contact


Privacy Policy

Welcome to Invoca Summit 2018. We’re so glad you’ll be joining us. For complete details on our registration, attendance, and speaker policies, please read through the terms below.

You will receive a full refund if you cancel before October 6, 2018. So, there’s that. From October 6, 2018 until October 20, 2018, you can cancel your registration for a 50% refund of the registration fee you paid. On or after October 21, 2018, you cannot cancel your registration and we will not provide a refund of the registration fee you paid (regardless of whether or not you attend Invoca Summit 2018). Please remember that canceling your registration does not automatically cancel your hotel and travel arrangements. You are responsible for canceling your own hotel and travel reservations. And don't worry: when we say 'registration' above, we mean both your Invoca Summit 2018 pass and/or your registration for any optional training sessions.

If you can’t attend, but know someone who really wants to be there, you can transfer your ticket to them for free. Hotel rooms do not automatically transfer with registration so be sure to update that as well.

Once you complete purchase of your ticket, the rate is considered final and won’t be adjusted later.

Attendees must be 18 years of age to attend Invoca Summit 2018 and all related events. Requests for any exception to this term must be made in writing to Event Management at

Invoca Summit is held in a public space, so we don’t prohibit participants, sponsors, news organizations and other companies from photographing or video or audiotaping some event activities. We reserve the right to use images taken at the event with your photograph and/or likeness. By attending Invoca Summit 2018, you consent to having your image, voice, likeness and/or presentation recorded. We can use these recordings how we choose to, without giving you notice or any compensation (e.g., in our press releases, marketing materials or other publications). These recordings might include content or material that is protected by copyrights, trademarks, or other rights which we own or license. So, other than for your personal use, you are not allowed to copy, reproduce, publish, or distribute the recordings without our written permission.

We want everyone to enjoy Invoca Summit 2018 unencumbered by jerky or offensive behavior. We reserve the right to refuse admittance to or expel from the event anyone that we determine is behaving in a manner that could be disruptive to the event or to any other attendee. “Suitcasing” or “outboarding” is strictly prohibited at Invoca Summit 2018. We reserve the right to escort any individual from Invoca Summit 2018 if they are reported to be soliciting. The views or opinions expressed by any event attendee, speaker or sponsor are not necessarily our views or opinions. All event attendees, speakers and sponsors are responsible for their own content (including presentations, marketing collateral, advertising and online Web content).

Your privacy is important to us. We might share your registration data with other parties to help improve your experience at Invoca Summit 2018. We might also share your registration data with providers related to the event, like hotels, registration service providers and housing vendors, and by providing your registration data to us, you grant us permission to do so. Please be aware that we may update and change any part or all of these Registration Terms and Conditions at any time without notifying you first. The updated Registration Terms and Conditions will become effective and binding on the next business day after it is posted. These Registration Terms and Conditions include and incorporate by reference the Privacy Policy posted at If you do not agree with these Registration Terms and Conditions, you should not register for Invoca Summit 2018.


Conference Code of Conduct

All attendees, speakers, sponsors and employees at our conference are required to agree with the following code of conduct. Organizers will enforce this code throughout the event. We expect cooperation from all participants to help ensure a safe environment for everybody.

Need Help?
Contact or Angelina Grona, Event Manager, at 415-636-8040.

The Quick Version
Our conference is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. We do not tolerate harassment of conference participants in any form. Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, parties, Twitter and other online media. Conference participants violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the conference organizers.

The Less Quick Version
Harassment includes offensive verbal comments related to gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion, technology choices, sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.

Participants asked to stop any harassing behavior are expected to comply immediately.

Sponsors are also subject to the anti-harassment policy. In particular, sponsors should not use sexualised images, activities, or other material. Booth staff (including volunteers) should not use sexualised clothing/uniforms/costumes, or otherwise create a sexualised environment.

If a participant engages in harassing behavior, the conference organizers may take any action they deem appropriate, including warning the offender or expulsion from the conference with no refund.

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of conference staff immediately. Conference staff can be identified as they'll be wearing branded clothing and/or badges.

Conference staff will be happy to help participants contact hotel/venue security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference. We value your attendance.

We expect participants to follow these rules at conference and workshop venues and conference-related social events.