What We Learned by Analyzing 1 Billion Minutes of Phone Calls

Blair Symes
Sr. Director, Product Marketing
Phone calls to businesses are an incredible source of actionable data, and no platform generates more insights from calls than Invoca. We recently analyzed over 1 billion minutes of calls in the Invoca platform to see what aggregated trends and insights we could expose to help our customers acquire more customers and grow revenue. Join us to get the latest benchmarks and learn new ways to use call data to improve marketing, customer experiences, and conversion rates at contact centers and locations.