The Enterprise-Ready Call Tracking Solution.

Security without compromise.

Availability
Scalability
Security
Confidence
Invoca

Enterprise marketers trust Invoca to keep their data secure, their customer information private, and their businesses running without interruption.

Security

Businesses across healthcare, government, and banking trust Invoca in large part because of our commitment to data security, privacy, and compliance.
  • HIPAA and GDPR compliant
  • PCI DSS, Privacy Shield, and TRUSTe certified
  • Supports two-factor authentication and SAML
  • Controls for call recording, data redaction, data access

Availability

The Invoca platform was built in the cloud to be highly available and redundant to ensure your business is never interrupted.
  • Multiple leading and geographically diverse telecom carriers and cloud service providers to ensure coverage in case of local outages
  • Web application uptime engineered to historical average of 99.99%
  • Call uptime engineered to historical average of 99.99%

Scalability

Invoca has the scalable architecture and elastic capacity to meet your high-growth and variable call volume with ease.
  • Equipped to handle 10x usage spike for any given customer
  • Auto-scaling to seamlessly handle more than 100 million call transactions per year

Confidence

Invoca’s proprietary call fraud and robo-dialer protection and Call Quality Assurance Team combat industry-wide spam and fraudulent calls from reaching your call centers, skewing your reporting, and costing you money.
  • Fraud protection starts before the call is even connected
  • Blocked over 2 million spam and fraudulent calls in 2017
  • Invoca’s Call Quality Team partners with the FBI, the FCC, and with phone carriers directly to analyze and investigate fraudulent actors to stop them at their source