Vivint, a home security and automation provider, makes the entire customer experience seamless and personal. From social to a mobile web experience to email, the customer is met with a personal message from a brand that knows them. Vivint even connects a prospect’s digital journey to their phone call, so Vivint always knows who’s calling and why. Talk about a one-to-one experience.
3 Day Blinds makes all their marketing channels works together to move shoppers forward in their journey. From TV commercials to email and retargeting ads, 3 Day develops a consistent conversation based on a shopper’s personal details like geographic location and product interest. Plus, they make it easy for shoppers to take the next step by encouraging a phone calls at every step of the journey.
Nordstrom does a great job of turning shoppers into buyers with a convenient and personalized omnichannel experience. With retargeting ads featuring the product from a shopper’s latest online browsing session, Nordstrom stays top of mind. Then, by pairing search results with the nearest store locations and product inventory, they make it easy for shoppers to take the next step online or offline.