Mobile is the undisputed hub of the omnichannel customer journey. Your customers live their lives on mobile, and they expect you to provide a relevant and seamless experience whenever and wherever they choose to interact with your business.
Mobile may not be breaking news, but it’s totally normal if you’re still feeling a little unsure about what mobile users are actually doing with their smartphones and how best to engage them. To help you out, we created a new video series called Resource Roundup where we share insights into great content that will help you do your job better. Watch the video below for a sneak peek of our report, The State of the Mobile Experience.