The Invoca Summit 2021 Agenda is a Slam Dunk!

min read
The Invoca Summit 2021 Agenda is a Slam Dunk!

Invoca Summit 2021 will be here before you know it, so it’s time to take a peek at this year’s speaker lineup. The headline may have tipped you off about who our big speaker might be, and if you guessed he’s a basketball star, you can give yourself two points. If you shouted “please, let it be Steve Kerr,” that’s good for three. 

If you’re more into learning how to power your customer acquisition strategy with first-party data, optimizing your brand’s digital experience, improving sales agent performance with conversation intelligence, or learning about the latest Invoca product releases, don’t worry, we have plenty of content to help you score more revenue, too. Here’s what you need to know about Invoca Summit, coming your way October 5-6, 2021.


What’s Invoca Summit 2021 All About?

At Invoca Summit, you’ll see how to accelerate end-to-end revenue and create top-notch customer experiences with the ultimate 1st-party data source: customer conversations.

At this easy-to-attend (and free!) virtual event, you’ll get fired up with inspiring thought leaders, learn about advanced use cases from Invoca customers, and get the inside line on the future of conversation intelligence technology. With guest speakers from Google, Salesforce, Tealium, Digitas, Humana, Miracle-Ear, RingCentral, University Hospitals, and many more, you’ll be inspired and walk away with powerful tools you can use right away. Our agenda features two action-packed days of fast-paced virtual sessions including:   

Fireside Chat with Steve Kerr

Get inspired by 8-time NBA champion, 2-time coach of the year, and legendary player Steve Kerr as he shares his thoughts on transformational leadership, team motivation, and competing at the highest level with humor and humility with Invoca CEO Gregg Johnson. 

First-Party Is Not a Fad: How Brands Are Locking in Their Data Strategies for the Long Haul

For brands, agencies, and technology platforms, first-party data is more than a buzzword. To them, it's an essential part of their strategies to acquire new customers, maintain relevance, and keep pace with the complex and competitive world of digital transformation. Hear from marketing thought leaders from Digitas, Humana, Tealium, and Invoca about the reasons why first-party data needs to be a first priority.

Digital Experience is Your Brand’s Super Power, a Conversation with Brian Solis

In this special edition of A Shark’s Perspective marketing podcast, host Kenneth "Shark" Kinney will speak with Brian Solis, best-selling author and Global Innovation Evangelist at Salesforce, about how digital experience will affect the future of customer experience, and how you can turn those takeaways into action items for your business. 

How Google and Invoca Use First-Party Data to Power Your Customer Acquisition Performance

In a post-cookie world, the key to acquiring your most valuable customers is the ability to utilize first-party data. In this session, you’ll learn how Google and Invoca are working together using AI and machine learning to recognize the customer, conversation, and conversion data that enable you to acquire high lifetime-value customers. You’ll learn how the Google and Invoca partnership can power revenue performance in the current environment, and what’s on the horizon to help you target the ideal customer so you can begin mapping your path to success today.

The Data-Driven Approach to Improving Sales Agent Performance

Two customers with different business goals and cultures both turned to conversation intelligence to improve sales performance. Attend this session to learn how Rick’s Custom Fencing and Windstream Communications tailored the Invoca for Sales technology to meet their specific business needs, and the lightbulb moments that got their agents, quality assurance teams, and sales leaders hooked.

Marketing Innovators Sessions

Catch one or all three fast-paced, 25-minute sessions in the Marketing Innovators mini-series at Invoca Summit. You’ll learn how to expand your business with pay-per-call, reimagine the patient journey in healthcare, and how multi-location and franchise businesses can transform the omnichannel experience with conversation intelligence

Learning Labs, Product Reveals, and More!

Invoca Summit wouldn’t be complete without the learning labs that help you get the most out of Invoca and a showcase of our latest innovations. And Summit just isn’t the same without you, so check out all the great sessions and register today


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